Creative and driven marketing professional with hands-on experience in digital marketing, social media management, content creation, campaign planning, and project coordination. Experienced in taking ideas from concept to execution with a structured, proactive and results-driven approach. Skilled in brand development, customer communications, and coordinating day-to-day operations across digital channels and hospitality settings. Comfortable supporting operations on the front desk and with restaurant service, including reservations and guest relations.

Einh Hoang

Creative and driven marketing professional with hands-on experience in digital marketing, social media management, content creation, campaign planning, and project coordination. Experienced in taking ideas from concept to execution with a structured, proactive and results-driven approach. Skilled in brand development, customer communications, and coordinating day-to-day operations across digital channels and hospitality settings. Comfortable supporting operations on the front desk and with restaurant service, including reservations and guest relations.

Available to hire

Creative and driven marketing professional with hands-on experience in digital marketing, social media management, content creation, campaign planning, and project coordination. Experienced in taking ideas from concept to execution with a structured, proactive and results-driven approach.

Skilled in brand development, customer communications, and coordinating day-to-day operations across digital channels and hospitality settings. Comfortable supporting operations on the front desk and with restaurant service, including reservations and guest relations.

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Language

Swedish
Fluent
English
Fluent

Work Experience

Marketing & Operations Coordinator at A hotel/guest related employer (name unclear)
January 1, 2026 - Present
Responsible for digital marketing, social media management, and content creation. Plan and execute marketing campaigns while developing new offers, packages, and business collaborations. Manage website content, booking administration, quotations, and guest communications. Work front desk with responsibility for reservations, check-ins, and ongoing guest relations. Support restaurant operations including lunch service and preparation and service of breakfast. Coordinate daily operations and manage multiple areas of responsibility based on evolving business needs.
Marketing & Project Coordinator at Hotel/Restaurant (details not fully clear in resume)
January 1, 2026 - Present
Responsible for digital marketing, social media management, and content creation. Plan and execute marketing campaigns while developing new offers, packages, and business collaborations. Manage website content, booking administration, quotations, and guest communications. Work at the front desk with responsibility for reservations, check-ins, and ongoing guest relations. Support restaurant operations including lunch service and preparation and service of breakfast. Coordinate daily operations and manage multiple areas of responsibility based on evolving business needs.
PostNord Delivery (independent delivery driver) at PostNord
January 1, 2024 - Present
Independently planned and executed daily deliveries. Worked in a structured, solution-oriented manner in a fast-paced, time-sensitive environment. Managed customer interactions and handled unexpected situations professionally and with adaptability.
PostNord Home Delivery (Independent delivery) at PostNord
January 1, 2024 - Present
Independently planned and executed daily deliveries. Worked in a structured and solution-oriented manner in a fast-paced, time-sensitive environment. Managed customer interactions and handled unexpected situations professionally and adaptably.
Nanny at Dir ect Nanny (employer name unclear as shown)
January 1, 2022 - January 1, 2023
Independently responsible for childcare, meal preparation, and managing daily routines.
Customer Service / Merchandiser (customer enquiries & order/delivery support) at Cuts Omer Service (employer name unclear as shown)
January 1, 2022 - Present
Handled customer enquiries via phone and email. Resolved issues related to orders and deliveries in a professional and solution-oriented manner.
Blackjack Dealer at Blackjack Dealer (restaurant/bar setting; employer name unclear)
January 1, 2022 - January 1, 2024
Managed blackjack games while delivering professional and engaging guest service in restaurant and bar environments. Handled conflicts and unexpected situations calmly, efficiently, and professionally.
Customer Service Associate (Phone & Email) at OMER SERVICE (details not fully clear in resume)
January 1, 2022 - January 1, 2022
Handled customer enquiries via phone and email. Resolved issues related to orders and deliveries in a professional and solution-oriented manner.
Blackjack Dealer at Azalee (details not fully clear in resume)
January 1, 2022 - January 1, 2024
Managed blackjack games while delivering professional and engaging guest service in restaurant and bar environments. Handled conflicts and unexpected situations calmly, efficiently, and professionally.
Sales/Service Associate (customer service & retail) at SeaS (employer name unclear as shown) / Service & Retail
January 1, 2021 - Present
Worked across customer service, retail, and café operations including cash handling and reconciliation in a fast-paced environment.
Nanny (children’s tutoring and activities) at ForS (employer name unclear as shown)
January 1, 2021 - Present
Responsible for childcare, homework support, English tutoring, and organizing activities for Spanish-speaking children.
Personal Nanny at Private (details not fully clear in resume)
January 1, 2021 - January 1, 2021
Responsible for childcare, homeworks support, English tutoring, and organizing activities for Spanish-speaking children.
ForS service & retail associate (Cashier/Customer service) at ForS service & retail (details not fully clear in resume)
January 1, 2021 - January 1, 2021
Worked across customer service, retail, and café operations, including cash handling and reconciliations. Responsible for cash control and delivering professional customer service in a fast-paced environment.
Nanny / Childcare at Nanny Direct (details not fully clear in resume)
January 1, 2021 - January 1, 2023
Independently responsible for childcare, meal preparation, and managing daily routines. (Additionally indicated: English tutoring and organizing activities for Spanish-speaking children, with homework support.)
Restaurant Waitress at TaiwanW (employer name unclear as shown)
January 1, 2020 - Present
Provided table service and handled orders, payments, and customer enquiries by phone.
Waitress at Taiwan restaurant (details not fully clear in resume)
January 1, 2020 - January 1, 2020
Provided table service and handled orders, payments, and customer enquiries by phone.
Warehouse Associate at Dre amlogistics (employer name unclear as shown)
January 1, 2018 - Present
Worked with order picking, packing, and distribution of goods.
Childcare & Front Desk Assistant at Sats Child Care & Front Desk (employer name unclear as shown)
January 1, 2018 - January 1, 2020
Worked with childcare, customer service, front desk operations, and various day-to-day operational tasks.
Warehouse Associate at Dreamlogistic (details not fully clear in resume)
January 1, 2018 - January 1, 2018
Worked with order picking, packing, and distribution of goods.
Childcare & Front Desk Assistant at Satschildcare (details not fully clear in resume)
January 1, 2018 - January 1, 2020
Worked with childcare, customer service, front-desk operations, and various day-to-day operational tasks.
Production & Administration Assistant at JustTasty (as shown)
January 1, 2015 - January 1, 2017
Worked with food production and administrative tasks, supporting daily operations and general business activities.
Production & Administration Assistant at JustTasty (details not fully clear in resume)
January 1, 2015 - January 1, 2017
Worked with food production and administrative tasks, supporting daily operations and general business activities.

Education

Media technology: Media management at Malmö University
January 1, 2023 - January 1, 2026
Gymnasium at Alm n Ö (name not fully clear in resume)
January 1, 2019 - January 1, 2021
Media technology: Media management at Malmö University (Ti ngymnasium)
January 1, 2023 - January 1, 2026
Technology & engineering (gymnasium) at Alm ö (Alm ö?)/Unclear institution name (as shown: Alm ö University gymnasium)
January 1, 2019 - January 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Retail, Media & Entertainment, Professional Services, Transportation & Logistics