I design and build digital products for environments where complexity is the default, not the exception. Currently the sole UI/UX designer on a government digital infrastructure suite serving 2.6M citizens across 10 departments for Navi Mumbai Municipal Corporation, where I own everything from executive dashboards to citizen-facing workflows, all built to GIGW accessibility and multilingual standards. Previously led end-to-end product design at BharatGo, a no-code e-commerce platform, where I redesigned onboarding and cut completion time by 40%. I work across the full product design lifecycle: research, IA, wireframes, high-fidelity UI, design systems, and developer handoff in Figma, plus I design and build live, production-ready websites end-to-end in Framer. If your team needs a designer who can handle ambiguity, multi-stakeholder feedback, and still ship clean, usable interfaces on deadline, let's talk.…

Anisha Dhumal

I design and build digital products for environments where complexity is the default, not the exception. Currently the sole UI/UX designer on a government digital infrastructure suite serving 2.6M citizens across 10 departments for Navi Mumbai Municipal Corporation, where I own everything from executive dashboards to citizen-facing workflows, all built to GIGW accessibility and multilingual standards. Previously led end-to-end product design at BharatGo, a no-code e-commerce platform, where I redesigned onboarding and cut completion time by 40%. I work across the full product design lifecycle: research, IA, wireframes, high-fidelity UI, design systems, and developer handoff in Figma, plus I design and build live, production-ready websites end-to-end in Framer. If your team needs a designer who can handle ambiguity, multi-stakeholder feedback, and still ship clean, usable interfaces on deadline, let's talk.…

Available to hire

I design and build digital products for environments where complexity is the default, not the exception. Currently the sole UI/UX designer on a government digital infrastructure suite serving 2.6M citizens across 10 departments for Navi Mumbai Municipal Corporation, where I own everything from executive dashboards to citizen-facing workflows, all built to GIGW accessibility and multilingual standards. Previously led end-to-end product design at BharatGo, a no-code e-commerce platform, where I redesigned onboarding and cut completion time by 40%.
I work across the full product design lifecycle: research, IA, wireframes, high-fidelity UI, design systems, and developer handoff in Figma, plus I design and build live, production-ready websites end-to-end in Framer. If your team needs a designer who can handle ambiguity, multi-stakeholder feedback, and still ship clean, usable interfaces on deadline, let’s talk.

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Skills

Experience Level

Figma
Expert
Product Design
Expert
Adobe Photoshop
Expert
Adobe Illustrator
Expert
Adobe XD
Expert
Brand Identity
Expert
Branding
Expert
Framer
Expert
UI
Expert
Logo
Expert
Illustration
Expert
Webflow
Expert
CSS
Expert
Presentation Design
Expert
HTML5
Expert
JavaScript
Expert
React Native
Intermediate
Shopify
Intermediate
GitHub
Intermediate
WordPress
Intermediate
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Language

English
Fluent

Work Experience

UI/UX Designer at Probity Soft Pvt. Ltd.
August 1, 2024 - Present
Sole end-to-end designer across 15+ government product modules (billing, lease renewal, housing, citizen dashboards) for Navi Mumbai Municipal Corporation, functioning as a full client-facing design partner from brief to handoff. Designed a unified executive dashboard consolidating 10 departments into a single interface, replacing 20+ fragmented manual reports — now in daily use by the Commissioner's office. Translated dense statutory and interdepartmental requirements into clear interaction patterns and user flows before visual design began — directly reducing revision rounds from ~5 to ~2. Built reusable Figma component libraries (design tokens, component documentation, interaction patterns) per module, cutting design-to-developer handoff time by ~30%. Ensured compliance with GIGW government standards: WCAG accessibility, multilingual support, responsive design, and kiosk interfaces.
UI/UX Designer at BharatGo (Series Stage Startup)
June 1, 2023 - August 1, 2024
Led end-to-end product design for a no-code SaaS platform serving 500+ small business merchants across India, contributing to 8+ core features through weekly Agile sprints with CEO, CTO, engineering, QA, and marketing. Redesigned onboarding flow from an 8-step process to a 5-stage progressive journey — directly supporting the company's '2-minute store creation' acquisition metric, validated by post-launch user feedback. Built the BharatGo design system from scratch: component library, design tokens, interaction patterns, and documentation — accelerating development velocity and ensuring visual consistency across all features. Designed across onboarding, pricing, store customization, product management, analytics dashboard, and merchant settings — handling complex product surfaces and multi-role business logic.
Freelance UI/UX Designer at Forge & Flow Solutions
February 1, 2024 - June 30, 2024
Delivered complete Figma design systems, high-fidelity prototypes, and developer-ready handoff documentation for B2B, fintech, and e-commerce clients in a multi-industry portfolio.
UI/UX Designer at Selected Concept Projects ReLoved
January 1, 2025 - Present
Led concept design for Circular Fashion Marketplace including full e-commerce mobile experience, product listing, smart resale flow, and buyer/seller signals to reduce hesitation on resale platform conversions.
UI/UX Designer at Eco Habit
January 1, 2026 - Present
8-screen mobile design applying behavioral design principles: streamlined onboarding, habit tracking (eco-friendly prompts), and a high-visibility onboarding experience to promote sustainable habits.
UI/UX Designer at Her Space
January 1, 2026 - Present
Women empowerment community platform focusing on inclusive resource discovery, peer support forums, emergency help flows, WCAG-compliant accessibility, and community engagement features.

Education

Master of Computer Applications (MCA) at MIT World Peace University, Pune
January 1, 2022 - January 1, 2024
B.Sc. Computer Science at TC College, Baramati
January 1, 2019 - January 1, 2022

Qualifications

Google UX Design Certificate
January 1, 2024 - June 16, 2026
Customer Experience (CX) Design
January 1, 2025 - June 16, 2026

Industry Experience

Software & Internet, Government, Professional Services, Other, Education
    BharatGo Onboarding Redesign

    Process:
    I led research through user interviews and usability testing, identified the specific friction points causing drop-off, then restructured the flow into 5 progressive stages with a live store preview, letting users watch their store build in real time as they entered details. I worked directly with the CEO, CTO, and engineering team, running A/B tests and iterating based on analytics and user feedback throughout a 2.5-month sprint.

    Outcome:
    Onboarding completion time dropped 40% (from ~5 minutes to under 2), drop-off decreased 35%, first-week engagement rose 28%, and support tickets related to onboarding confusion fell 30%. The redesign also lifted qualified lead generation by 20% by moving pricing selection to after onboarding.