I hold a British Passport, Have 15 years of experience working in IT. 5 years working for Retail industry and 3 years on D365 SCM Projects I Managed the Project from Initiation through closure (Entry & Exit Criteria) I have effective and clear communication, have good relationship with Team Members, Developers, PMs and BAs. Leadership Qualities - Early collaboration with the Business team, Onboarding process for new Joiners, Feedback Loops. Mentoring, Coaching, Set Goals and Expectations, 1:1 discussion, Resolve Conflict, Handle Escalations, Team work and shared Responsibilities, Test Documentation, Estimation, Team Meeting, Project Reports, Client & Stakeholder Meeting, Continuous Improvement. Follow the Test Process and Implementation (SDLC), Bug Triage, Analyzing Priorities and Severities. I take complete responsibility and ownership for the planning coordination and control of our test activities for live release. Support the PM to ensure the project testing is completed on time and to the required level of quality. Also I have done dual role as QA & BA in most of my project

Anitha Laxmi Ramadass

I hold a British Passport, Have 15 years of experience working in IT. 5 years working for Retail industry and 3 years on D365 SCM Projects I Managed the Project from Initiation through closure (Entry & Exit Criteria) I have effective and clear communication, have good relationship with Team Members, Developers, PMs and BAs. Leadership Qualities - Early collaboration with the Business team, Onboarding process for new Joiners, Feedback Loops. Mentoring, Coaching, Set Goals and Expectations, 1:1 discussion, Resolve Conflict, Handle Escalations, Team work and shared Responsibilities, Test Documentation, Estimation, Team Meeting, Project Reports, Client & Stakeholder Meeting, Continuous Improvement. Follow the Test Process and Implementation (SDLC), Bug Triage, Analyzing Priorities and Severities. I take complete responsibility and ownership for the planning coordination and control of our test activities for live release. Support the PM to ensure the project testing is completed on time and to the required level of quality. Also I have done dual role as QA & BA in most of my project

Available to hire

I hold a British Passport, Have 15 years of experience working in IT. 5 years working for Retail industry and 3 years on D365 SCM Projects
I Managed the Project from Initiation through closure (Entry & Exit Criteria)
I have effective and clear communication, have good relationship with Team Members, Developers, PMs and BAs.
Leadership Qualities - Early collaboration with the Business team, Onboarding process for new Joiners, Feedback Loops. Mentoring, Coaching, Set Goals and Expectations, 1:1 discussion, Resolve Conflict, Handle Escalations, Team work and shared Responsibilities, Test Documentation, Estimation, Team Meeting, Project Reports, Client & Stakeholder Meeting, Continuous Improvement.
Follow the Test Process and Implementation (SDLC), Bug Triage, Analyzing Priorities and Severities.
I take complete responsibility and ownership for the planning coordination and control of our test activities for live release.
Support the PM to ensure the project testing is completed on time and to the required level of quality.
Also I have done dual role as QA & BA in most of my project

See more

Experience Level

Expert
Expert
Expert

Language

English
Fluent

Work Experience

Senior QA Lead at Le Creuset UK LTD
June 1, 2023 - April 1, 2026
Delivered supply chain consultancy during D365 ERP implementation, aligning with business objectives and improving operational efficiency. Gathered and analyzed client requirements, drove adoption of best practices, and delivered end-user training to boost system uptake. Authored test plans, scenarios, and reports; managed defects in Azure DevOps; documented processes; supported API and EDI integrations across AR/AP/Sales/Procurement/Inventory/Warehousing. Contributed to WMS mobile app processes with Metapack and collaborated with PMs, BAs, and Finance to drive timely delivery.
Senior QA Lead at Merkle.In / Dentsu
January 1, 2021 - May 1, 2023
Led QA for Retail E-Commerce projects end-to-end from initiation through release. Supported project manager to ensure testing completed on time and to required quality. Developed test plans and reports; ensured complete test coverage; provided technical and analytical testing guidance. Chaired live-release go/no-go decisions and served as sign-off stakeholder for live testing.
Senior Quality Engineer at Cognizant CTS
August 1, 2017 - August 1, 2020
Analyzed requirements using HLD/LLD; participated in PEGA BPM projects; understood upstream and downstream applications. Performed SIT, UAT, regression, and smoke testing. Executed manual/functional testing of breakdown and route maps; conducted end-to-end patrol testing with EVA device; tested APIs via Postman and SOAPUI; created RTM to map requirements to test conditions and coverage. Facilitated Testing Kick-Offs and prepared stakeholder materials.
Business Analyst at Apricot Infotech Ltd
June 1, 2016 - February 1, 2017
Prepared test scenarios and test cases from user stories and design documents. Reported and tracked defects using HP Quality Centre. Provided regular test progress and defects reports; conducted defect triaging and root-cause analysis. Reviewed defects for customer impact, financial, and operational implications.
Test Analyst at NVI Solution, India
March 1, 2011 - February 1, 2014
Understanding project requirements and writing test cases from use-case documents. Tested functionality using QTP. Wrote UAT test scripts and coordinated User Acceptance Testing.
Business Change Test Analyst at IBM Pvt Ltd, India
June 1, 2006 - August 1, 2010
Reviewed, validated, and approved changes after impact analysis. Created, monitored, and closed change tickets; managed change processes to prevent delinquency. Led change management strategy, FCA (Failed Change Analysis) and ensured error-free changes to minimize business impact. Worked with ITSM tools like ServiceNow and ManageNow for Change Requests; ran quarterly compliance health checks; prepared CAB agendas and updates. Specialized in Quality Analysis and Quality Control; maintained escalation and notification records for process changes.

Education

Post Graduate Diploma in Human Resource Management at Bangalore University, India
January 11, 2030 - April 30, 2026
Bachelor's Degree in Commerce at Bangalore University, India
January 11, 2030 - April 30, 2026

Qualifications

ITIL V2 Foundation Certified
January 11, 2030 - April 30, 2026
ISEB/ISTQB Certified Software Tester
January 11, 2030 - April 30, 2026
Generative AI Mastermind Certification
January 11, 2030 - April 30, 2026

Industry Experience

Retail, Financial Services, Software & Internet, Professional Services