With a background in the communications and hospitality industries, I have an eye for aesthetics and a strong ability to communicate clearly with clients and customers, solve problems in a fast-paced environment, and work efficiently as part of a team. I have a strong commitment to creating high-quality guest experiences. In previous roles I've been known for my vibrant and fun-loving personality, always bringing an infectious positive energy to my work environment. In my last role I worked closely with the Managing Director to organise events and manage client expectations, and I have strong attention to detail and the ability to deliver excellent brand representation. I am capable of adapting my communication style to suit different personalities and cultures, greet clients and plan events.

Anna Upton

With a background in the communications and hospitality industries, I have an eye for aesthetics and a strong ability to communicate clearly with clients and customers, solve problems in a fast-paced environment, and work efficiently as part of a team. I have a strong commitment to creating high-quality guest experiences. In previous roles I've been known for my vibrant and fun-loving personality, always bringing an infectious positive energy to my work environment. In my last role I worked closely with the Managing Director to organise events and manage client expectations, and I have strong attention to detail and the ability to deliver excellent brand representation. I am capable of adapting my communication style to suit different personalities and cultures, greet clients and plan events.

Available to hire

With a background in the communications and hospitality industries, I have an eye for aesthetics and a strong ability to communicate clearly with clients and customers, solve problems in a fast-paced environment, and work efficiently as part of a team. I have a strong commitment to creating high-quality guest experiences. In previous roles I’ve been known for my vibrant and fun-loving personality, always bringing an infectious positive energy to my work environment. In my last role I worked closely with the Managing Director to organise events and manage client expectations, and I have strong attention to detail and the ability to deliver excellent brand representation. I am capable of adapting my communication style to suit different personalities and cultures, greet clients and plan events.

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Experience Level

Intermediate

Language

English
Fluent
Danish
Beginner

Work Experience

Operations Administrator / Community Manager at Big Red
January 1, 2023 - January 1, 2024
Managed operations and community engagement; organized events; collaborated with 70+ staff members; delivered high-quality guest experiences and maintained strong team coordination.
Receptionist at Kayah Health Clubs
January 1, 2022 - January 1, 2023
Greeting clients and planning events.
Food and Beverage Assistant at Denmark House
January 1, 2020 - January 1, 2022
Developed outstanding customer service and multitasking skills in a fast-paced environment. Regularly dealt with cash handling and payments. Observed responsible service of food and alcohol while building trusted relationships with club members and staff.

Education

Bachelor's Degree in Communications at RMIT
January 1, 2020 - January 1, 2022
Victorian Certificate of Education (VCE) at Caulfield Grammar School
January 1, 2013 - January 1, 2018

Qualifications

Victorian Certificate of Education (VCE)
January 1, 2013 - January 1, 2018
First Aid Certificate
January 11, 2030 - April 28, 2026

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment, Retail, Other

Experience Level

Intermediate

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