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Content strategist and writer with 14 years of experience shaping clear, inclusive, and human-centered content across global platforms. My focus is on crafting experiences that connect, inform, and support people. I’ve honed my skills in large tech environments, but I’m now looking to invest them in organisations that promote the arts, equity, sustainability, social good, and, ultimately, a better, freer world.…Content strategist and writer with 14 years of experience shaping clear, inclusive, and human-centered content across global platforms. My focus is on crafting experiences that connect, inform, and support people. I’ve honed my skills in large tech environments, but I’m now looking to invest them in organisations that promote the arts, equity, sustainability, social good, and, ultimately, a better, freer world.

Anna Zuccaro

Content Strategist, Writer, Copywriter, +3

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Content strategist and writer with 14 years of experience shaping clear, inclusive, and human-centered content across global platforms. My focus is on crafting experiences that connect, inform, and support people. I’ve honed my skills in large tech environments, but I’m now looking to invest them in organisations that promote the arts, equity, sustainability, social good, and, ultimately, a better, freer world.…Content strategist and writer with 14 years of experience shaping clear, inclusive, and human-centered content across global platforms. My focus is on crafting experiences that connect, inform, and support people. I’ve honed my skills in large tech environments, but I’m now looking to invest them in organisations that promote the arts, equity, sustainability, social good, and, ultimately, a better, freer world.

Available to hire

Content strategist and writer with 14 years of experience shaping clear, inclusive, and human-centered content across global platforms. My focus is on crafting experiences that connect, inform, and support people.

I’ve honed my skills in large tech environments, but I’m now looking to invest them in organisations that promote the arts, equity, sustainability, social good, and, ultimately, a better, freer world.

Skills

Copywriting

Figma

Experience Level

Copywriting

Expert

Figma

Expert

Language

English

Fluent

Italian

Fluent

French

Intermediate

Spanish; Castilian

Intermediate

Work Experience

Senior Content PM at Microsoft

May 1, 2021 - Present

Editor-in-chief for cross-division product and UX initiatives, gathering business metrics and product requirements and translating them into coherent, contextual content experiences. Developing strategies to communicate content principles, guidelines, and roles for UX initiatives to all stakeholders. SME providing consultancy to partner teams for customer-facing messages and content experimentation, with a focus on AI and Microsoft 365 commercial subscriptions for small and medium businesses. Driving and monitoring Microsoft 365 and AI-powered Copilot content experiments and research aimed to deepen knowledge of what drives customer interaction with messages, surfaces, and features.

Content Strategist at Google

July 1, 2020 - May 1, 2021

Primary point of contact for all content needs related to Pixel and Hardware products. Partnered with Google’s Content Creation team to timely produce and deliver content across multiple channels, i.e., internal knowledge bases, external support pages, and training resources. Proactively identified and filled content gaps through strategic support and consultancy while meeting Pixel product and business goals.

Localization Solutions Product Manager at Google

September 1, 2017 - July 1, 2020

Gathered and documented product requirements from partners and stakeholders to design tools for the localization and quality review of content across all Google products and services. Partnered with Engineering, UX, and Research teams to design, build, launch, and maintain localization tools and processes. Authored guidelines and user manuals for partners and vendors who would use localization products and services. Collected and analyzed data to draw insights and influence strategic decisions related to localization at Google.

Localization & Web Project Manager at Trend Micro

January 1, 2015 - September 1, 2017

Managed all workflows, vendors, and budgets for localizing web content towards all the supported languages. Managed and coordinated the launch of all digital and web marketing campaigns in EMEA (18 websites).

Content Developer/Specialist at Amazon CS, Kindle & Digital Services Knowledge Management

October 1, 2012 - January 1, 2015

Authored and translated technical and support content from English to Italian using the department’s CMS, CAT, and TMS tools — developed content for help centers, knowledge management, and training resources addressed to both internal and external audiences. Trained new hires on authoring, localizing, and publishing content with the department’s technology. Used data analysis, user research, benchmarking, and content audits to inform decisions and orchestrate relevant content initiatives.

In-House Copywriter and Translator (EN to IT, Sports & Betting) at Bet365

December 1, 2011 - October 1, 2012

Authored, translated, and reviewed online content for internal and external audiences (sports and betting). Led testing and QA of gaming applications.

Project Coordinator and Translator (EN & FR to IT) at Futura S.p.A.

July 1, 2009 - December 1, 2011

Managed and coordinated education and vocational training projects included in EU programs. Translated tenders and educational projects documentation (EN to IT, FR to IT).