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Hello! I have extensive experience in international customer service, online education, and digital communication. I enjoy helping global clients, providing remote support, and teaching language effectively. I am fluent in Bahasa Indonesia and English, with basic proficiency in Japanese (JLPT N5) also Portuguese for level A1 and A2. I am a fast learner, tech-adaptive, and a self-managed professional.…Hello! I have extensive experience in international customer service, online education, and digital communication. I enjoy helping global clients, providing remote support, and teaching language effectively. I am fluent in Bahasa Indonesia and English, with basic proficiency in Japanese (JLPT N5) also Portuguese for level A1 and A2. I am a fast learner, tech-adaptive, and a self-managed professional.

Raden Annisa Aura Safira

Voiceover Artist, Content Creator, Content Designer, +3

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Hello! I have extensive experience in international customer service, online education, and digital communication. I enjoy helping global clients, providing remote support, and teaching language effectively. I am fluent in Bahasa Indonesia and English, with basic proficiency in Japanese (JLPT N5) also Portuguese for level A1 and A2. I am a fast learner, tech-adaptive, and a self-managed professional.…Hello! I have extensive experience in international customer service, online education, and digital communication. I enjoy helping global clients, providing remote support, and teaching language effectively. I am fluent in Bahasa Indonesia and English, with basic proficiency in Japanese (JLPT N5) also Portuguese for level A1 and A2. I am a fast learner, tech-adaptive, and a self-managed professional.

Available to hire

Hello! I have extensive experience in international customer service, online education, and digital communication. I enjoy helping global clients, providing remote support, and teaching language effectively.
I am fluent in Bahasa Indonesia and English, with basic proficiency in Japanese (JLPT N5) also Portuguese for level A1 and A2. I am a fast learner, tech-adaptive, and a self-managed professional.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Japanese

Intermediate

Portuguese

Beginner

Indonesian

Fluent

Work Experience

Part Time Kindergarten and Basic English Tutor at EF Education First Indonesia

January 1, 2025 - October 1, 2025

Taught early childhood and elementary students (ages 3–12) foundational English skills through play-based and interactive learning; created customized learning resources to support individual progress in vocabulary, phonics, and basic grammar; fostered student motivation and confidence by incorporating songs and games in online classroom environment.

Senior Check-in Staff at PT Jasa Angkasa Semesta (JAS) – All Nippon Airways (ANA)

April 20, 2023 - April 2, 2024

Assisted Japanese passengers with interpretation and travel processes (travel documents); supported unaccompanied minors and special-assistance passengers; ensured compliance with international travel and airline regulations.

Data Analyst – International Flight Ticketing (Traveloka Project) at ATI Business Group

June 1, 2022 - December 1, 2022

Managed over 60 ticketing cases daily across SEA regions using GDS (Amadeus and SabreSonic) and Salesforce; maintained 85% ticket accuracy while handling reservation & schedule requests; analyzed booking data and improved ticket queue efficiency.

Part Time Private Japanese Tutor at Self-employed

January 1, 2020 - Present

Conducted 1-on-1 lessons for Japanese (N5–N4 level) learners; designed personalized learning materials to improve language acquisition; built strong learner engagement and academic confidence online.