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Hello! I have extensive experience in international customer service, online education, and digital communication. I enjoy helping global clients, providing remote support, and teaching language effectively. I am fluent in Bahasa Indonesia and English, with basic proficiency in Japanese (JLPT N5) also Portuguese for level A1 and A2. I am a fast learner, tech-adaptive, and a self-managed professional.…Hello! I have extensive experience in international customer service, online education, and digital communication. I enjoy helping global clients, providing remote support, and teaching language effectively. I am fluent in Bahasa Indonesia and English, with basic proficiency in Japanese (JLPT N5) also Portuguese for level A1 and A2. I am a fast learner, tech-adaptive, and a self-managed professional.

Raden Annisa Aura Safira

Voiceover Artist, Content Creator, Content Designer, +3

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Hello! I have extensive experience in international customer service, online education, and digital communication. I enjoy helping global clients, providing remote support, and teaching language effectively. I am fluent in Bahasa Indonesia and English, with basic proficiency in Japanese (JLPT N5) also Portuguese for level A1 and A2. I am a fast learner, tech-adaptive, and a self-managed professional.…Hello! I have extensive experience in international customer service, online education, and digital communication. I enjoy helping global clients, providing remote support, and teaching language effectively. I am fluent in Bahasa Indonesia and English, with basic proficiency in Japanese (JLPT N5) also Portuguese for level A1 and A2. I am a fast learner, tech-adaptive, and a self-managed professional.

Available to hire

Hello! I have extensive experience in international customer service, online education, and digital communication. I enjoy helping global clients, providing remote support, and teaching language effectively.
I am fluent in Bahasa Indonesia and English, with basic proficiency in Japanese (JLPT N5) also Portuguese for level A1 and A2. I am a fast learner, tech-adaptive, and a self-managed professional.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Japanese

Intermediate

Portuguese

Beginner

Indonesian

Fluent

Work Experience

Senior Check-in Staff at PT Jasa Angkasa Semesta (JAS) – All Nippon Airways (ANA)

April 20, 2023 - April 2, 2024

Assisted Japanese passengers with interpretation and travel processes (travel documents); supported unaccompanied minors and special-assistance passengers; ensured compliance with international travel and airline regulations.

Data Analyst – International Flight Ticketing (Traveloka Project) at ATI Business Group

June 1, 2022 - December 1, 2022

Managed over 60 ticketing cases daily across SEA regions using GDS (Amadeus and SabreSonic) and Salesforce; maintained 85% ticket accuracy while handling reservation & schedule requests; analyzed booking data and improved ticket queue efficiency.

Part Time Kindergarten and Basic English Tutor at EF Education First Indonesia

January 1, 2025 - October 1, 2025

Taught early childhood and elementary students (ages 3–12) foundational English skills through play-based and interactive learning; created customized learning resources to support individual progress in vocabulary, phonics, and basic grammar; fostered student motivation and confidence by incorporating songs and games in online classroom environment.

Part Time Private Japanese Tutor at Self-employed

January 1, 2020 - Present

Conducted 1-on-1 lessons for Japanese (N5–N4 level) learners; designed personalized learning materials to improve language acquisition; built strong learner engagement and academic confidence online.