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I'm a data and IT professional with three years of experience across Amazon and Alfred Health in data operations, business analysis, systems support, and stakeholder reporting. I'm currently pursuing a Master of Information Technology at RMIT University (GPA 3.3) with strong results in Data Mining, Database Concepts, and Practical Data Science with Python. I'm skilled in Python, SQL, Excel, Power BI, and cloud platforms (AWS). I am available for freelance and part-time engagements across data analysis, business analysis, IT support, research, and documentation. I am remote-ready and can work across Australian time zones.…I'm a data and IT professional with three years of experience across Amazon and Alfred Health in data operations, business analysis, systems support, and stakeholder reporting. I'm currently pursuing a Master of Information Technology at RMIT University (GPA 3.3) with strong results in Data Mining, Database Concepts, and Practical Data Science with Python. I'm skilled in Python, SQL, Excel, Power BI, and cloud platforms (AWS). I am available for freelance and part-time engagements across data analysis, business analysis, IT support, research, and documentation. I am remote-ready and can work across Australian time zones.

ANSAL V SHAHID

Data Analyst, Data Scientist, Cloud Developer, +1

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I'm a data and IT professional with three years of experience across Amazon and Alfred Health in data operations, business analysis, systems support, and stakeholder reporting. I'm currently pursuing a Master of Information Technology at RMIT University (GPA 3.3) with strong results in Data Mining, Database Concepts, and Practical Data Science with Python. I'm skilled in Python, SQL, Excel, Power BI, and cloud platforms (AWS). I am available for freelance and part-time engagements across data analysis, business analysis, IT support, research, and documentation. I am remote-ready and can work across Australian time zones.…I'm a data and IT professional with three years of experience across Amazon and Alfred Health in data operations, business analysis, systems support, and stakeholder reporting. I'm currently pursuing a Master of Information Technology at RMIT University (GPA 3.3) with strong results in Data Mining, Database Concepts, and Practical Data Science with Python. I'm skilled in Python, SQL, Excel, Power BI, and cloud platforms (AWS). I am available for freelance and part-time engagements across data analysis, business analysis, IT support, research, and documentation. I am remote-ready and can work across Australian time zones.

Available to hire

I’m a data and IT professional with three years of experience across Amazon and Alfred Health in data operations, business analysis, systems support, and stakeholder reporting.

I’m currently pursuing a Master of Information Technology at RMIT University (GPA 3.3) with strong results in Data Mining, Database Concepts, and Practical Data Science with Python. I’m skilled in Python, SQL, Excel, Power BI, and cloud platforms (AWS). I am available for freelance and part-time engagements across data analysis, business analysis, IT support, research, and documentation. I am remote-ready and can work across Australian time zones.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Operations Support Clerk at Alfred Health

March 1, 2025 - Present

Maintain accurate records across enterprise clinical systems (Cerner, IPM, DA2), ensuring data integrity and operational continuity in a high-stakes healthcare environment. Analyse healthcare operational data to identify trends and support data-driven decision-making across clinical and administrative teams. Produce structured operational reports and documentation for senior stakeholders. Coordinate between IT teams, clinical staff, finance, insurance, and external vendors, managing information flows across departments. Supported Alfred Health's Citrix-to-Zscaler digital infrastructure migration.

Data Operations & Inventory Analyst at Amazon, India

November 1, 2022 - December 1, 2024

Maintained and monitored large-scale structured datasets using Python, SQL, and Excel, performing data cleaning, validation, and anomaly detection. Achieved 98.7% data accuracy across high-volume data entry and quality compliance tasks. Built Excel KPI dashboards using VLOOKUP, pivot tables, and conditional formatting for real-time stakeholder reporting. Used Amazon internal tools including AWS console, SIM ticketing, Paragon, and Beacon. Reduced operational backlog by 13% through structured data analysis and process improvements. Coordinated the AWD cross-regional transition (Seattle to Bangalore) managing data reconciliation and stakeholder communication across two countries. Mentored 10+ team members on data accuracy standards and Excel workflows.

Technical Support Specialist at Sutherland Global Services, India

March 1, 2022 - August 1, 2022

Delivered Tier 1/2 technical support, resolving hardware, software, and connectivity issues using Salesforce CRM for case management. Maintained SLA compliance and accurate documentation in a high-volume service desk environment.

Subject Matter Expert (Internship) at Dimentics Info Tech, India

June 1, 2021 - December 1, 2021

Validated 100+ compliance cases, coordinating with clients and internal teams under tight deadlines.

Peer Mentor at RMIT University

March 1, 2026 - Present

Mentor first-year and international students developing communication, leadership, and cross-cultural collaboration skills.