Available to hire
I am a detail-oriented Manual QA Analyst with 6+ years of experience delivering high-quality software solutions across retail and digital environments. I specialize in functional, regression, integration, system, and UAT testing within Agile and Waterfall methodologies, and I am proficient with JIRA and Azure DevOps.
I design and execute test cases, manage defects, validate end-to-end customer journeys, and collaborate across cross-functional teams to ensure reliable software delivery. I am passionate about continuous improvement and excited to grow my automation testing skills.
Language
English
Fluent
Work Experience
Manual QA Analyst (A/B & CRO) at Inspired Thinking Group (ITG)
July 1, 2024 - PresentPerformed end-to-end manual testing of web applications across multiple browsers and devices, ensuring high-quality software releases. Designed, executed, and maintained detailed test cases, test plans, and regression test suites based on business requirements. Conducted functional, regression, and exploratory testing to validate new features and system stability. Identified, logged, prioritised, and tracked defects using JIRA with clear reproduction steps and impact analysis. Collaborated closely with developers, product owners, and stakeholders within Agile/Scrum teams to ensure timely issue resolution. Supported A/B testing and Conversion Rate Optimisation (CRO) initiatives by validating test variants and implementation accuracy. Verified audience targeting, variant rendering, and data consistency across test environments. Assisted in identifying usability issues and improving customer journey experiences. Participated in sprint ceremonies including stand-ups, sprint planning, retro
Test Analyst at Next Retail Ltd
September 1, 2019 - July 1, 2024Designed, developed, and executed manual test plans and test cases for web and backend retail systems. Performed functional, regression, integration, system, and UAT testing to ensure software quality and reliability. Analysed business and technical requirements to create effective test scenarios and acceptance criteria coverage. Conducted end-to-end testing of customer journeys across eCommerce platforms to ensure seamless user experience. Logged, tracked, and retested defects while working closely with development teams to support timely resolution. Collaborated with developers, business analysts, product owners, and stakeholders within Agile delivery teams. Participated in sprint planning, estimation, and continuous improvement activities. Produced clear and accurate test documentation including test plans, test cases, and test reports. Supported release cycles through validation testing and deployment readiness checks.
Education
BA (HONS) GRAPHIC COMMUNICATION – 2:1 at Loughborough University
January 11, 2030 - June 1, 2008BTEC Foundation Studies in Art and Design - Merit at Loughborough University
January 11, 2030 - June 1, 2005A’LEVELS at Wyggeston and Queen Elizabeth I College, Leicester
January 11, 2030 - June 1, 2004Qualifications
Industry Experience
Retail, Software & Internet
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