Anurag Pandey

Available to hire

I am an experienced retail and e-commerce operations leader with 28+ years in the industry, including 22+ years in strategic retail sales and operations.

About

I am an experienced retail and e-commerce operations leader with 28+ years in the industry, including 22+ years in strategic retail sales and operations. I specialize in planning and executing hybrid e-commerce and dark store launches, building scalable processes, and driving P&L growth. I lead cross-functional teams, drive data-driven problem solving, and focus on training, food safety compliance, and customer experience. Currently I oversee Amazon Fresh e-commerce operations for More Retail and have delivered 32 dark store launches and 50+ supermarkets in a year with minimal delays, while improving order growth and reducing shrinkage.

  • 30 years' experience
  • Joined January 2026

Languages

  • EnglishFluent

Industry experience

  • Retail
  • Wholesale & Distribution
  • Transportation & Logistics
  • Software & Internet
  • Professional Services
  • Media & Entertainment
  • Other

More experts in Delhi, India

Work experience· 34 roles

Circle Head - North East Region (India) for Amazon Fresh E-commerce Ops for MRPL · More Retail Pvt. Ltd.Aug 2022 – Present · 4 yrs 4 mos

Leading end-to-end Amazon Fresh e-commerce operations across the North East region, driving growth and optimizing operations for MRPL's online platforms.

Circle Head - North East Region (India) for Amazon Fresh E-commerce Ops · More Retail Pvt. Ltd. (MRPL)Aug 2022 – Present · 4 yrs 4 mos

Lead Circle Head for North East region delivering end-to-end e-commerce operations for MRPL's Amazon Fresh business, including SNOP, P&L oversight, regional demand planning, and cross-functional coordination with Projects, IT, Supply Chain, and Product teams; ensured timely launches and scalable growth.

Circle Head - North East Region (India) for Amazon Fresh E-commerce Ops for MRPL · More Retail Pvt. Ltd. (Previously Aditya Birla Retail)Aug 2022 – Present · 4 yrs 4 mos

Lead Amazon Fresh e-commerce operations for the North East region; responsible for monthly order budgets, region/store level targets, slot and dark-store strategy, in-app visibility, and cross-functional coordination with Projects, IT, Supply Chain, and Product teams; ensured FSSAI norms and time-bound SnOP planning.

Circle Head - North East Region (India) for Amazon Fresh E-commerce Ops · More Retail Pvt. Ltd.Oct 2018 – Present · 8 yrs 2 mos
Operations Head - Delhi-NCR · More Retail Pvt. Ltd. (MRPL)Oct 2018 – Aug 2022 · 3 yrs 11 mos
Operations Head - Delhi-NCR · More Retail Pvt. Ltd.Oct 2018 – Aug 2022 · 3 yrs 11 mos
Operations Controller - NCR · Spencer's Retail Ltd. (A RP-SG Group)Dec 2016 – Oct 2018 · 1 yr 11 mos
Operations Controller - NCR · Spencer's Retail Ltd. (RP-SG Group)Dec 2016 – Oct 2018 · 1 yr 11 mos

Education· 12

Post Graduate Diploma in Management · AIMA-CME2030 – 1999
Advanced Post Graduate Diploma in Computers & Systems Management · UPTRON - ACL (A Govt. Undertaking)2030 – 1994
B.A · Delhi University2030 – 1992
Post Graduate Diploma in Management (Marketing) · AIMA-CME2030 – 1999

Certifications and awards· 6

Post Graduate Diploma in Management (Marketing)2030 – 1999
Advanced Post Graduate Diploma in Computers & Systems Management2030 – 1994
Bachelor of Arts (B.A.)2030 – 1992
Post Graduate Diploma in Management (Marketing)2030 – 2026

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