Portfolio: _Website not available. Sign in: https://www.twine.net/signup_ I’m a product-focused designer with a strong technical background and 8+ years of experience creating intuitive experiences across web and mobile. I work with B2C and B2B products—from e-commerce and FinTech to ERP/PSA, BI, analytics platforms, telecom, transportation, and healthcare—always aiming to turn complex requirements into clear, usable interfaces. I also enjoy pairing hands-on UX research with practical design systems and rapid prototyping, using tools like Figma and AI-assisted workflows (Claude, ChatGPT, Cursor) to streamline documentation and improve iteration speed. My work includes end-to-end product design, accessibility-minded UI, data visualization, and collaboration with engineering and stakeholders to deliver measurable outcomes for both users and business goals.…

Polina Abdula

Portfolio: _Website not available. Sign in: https://www.twine.net/signup_ I’m a product-focused designer with a strong technical background and 8+ years of experience creating intuitive experiences across web and mobile. I work with B2C and B2B products—from e-commerce and FinTech to ERP/PSA, BI, analytics platforms, telecom, transportation, and healthcare—always aiming to turn complex requirements into clear, usable interfaces. I also enjoy pairing hands-on UX research with practical design systems and rapid prototyping, using tools like Figma and AI-assisted workflows (Claude, ChatGPT, Cursor) to streamline documentation and improve iteration speed. My work includes end-to-end product design, accessibility-minded UI, data visualization, and collaboration with engineering and stakeholders to deliver measurable outcomes for both users and business goals.…

Available to hire

Portfolio: Website not available. Sign in: https://www.twine.net/signup

I’m a product-focused designer with a strong technical background and 8+ years of experience creating intuitive experiences across web and mobile. I work with B2C and B2B products—from e-commerce and FinTech to ERP/PSA, BI, analytics platforms, telecom, transportation, and healthcare—always aiming to turn complex requirements into clear, usable interfaces.

I also enjoy pairing hands-on UX research with practical design systems and rapid prototyping, using tools like Figma and AI-assisted workflows (Claude, ChatGPT, Cursor) to streamline documentation and improve iteration speed. My work includes end-to-end product design, accessibility-minded UI, data visualization, and collaboration with engineering and stakeholders to deliver measurable outcomes for both users and business goals.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Russian
Fluent

Work Experience

Senior UX/UI Designer (Remote) at Sii Poland
November 1, 2025 - May 1, 2026
Worked on a SaaS cloud business communications platform providing phone, video, and messaging via an API. Partnered with product and engineering to define requirements for the API-based platform and delivered design audit recommendations to accelerate iteration cycles. Used AI tools (Claude, ChatGPT, Cursor) to streamline documentation and prototyping workflows.
Product Designer / Holistic Designer (Freelance) at Holistic Designer
July 1, 2023 - Present
Provided UX/UI and graphic design consulting for SMB businesses across B2B and B2C (including e-commerce and entertainment). Delivered strategic recommendations from design audits, synthesizing unstructured research into actionable briefs and optimizing designer–developer collaboration using AI tools such as Claude, ChatGPT, Elicit, and Perplexity.
Product Designer at Yandex (Internship)
June 1, 2019 - September 1, 2019
Led B2B SaaS Telecom projects for Internet call routing and management. Improved NPS from 62 to 89 by redesigning customer service workflows and implementing continuous feedback loops, and built a support monitoring approach to analyze incoming request flows for end users. For an external PBX SaaS, increased monthly subscription revenue by 3% within four months using a value-based add-on (VAS) design ecosystem and reduced customer request processing time from 30 to 10 minutes through workflow redesign; also contributed design guidelines and elements to support design system consistency.
Product Designer → Senior Product Designer at Reksoft International (Remote)
March 1, 2019 - December 1, 2022
Designed and improved enterprise and consumer digital solutions across B2C and B2B. For O’Key Group, built end-to-end iOS/Android apps for e-commerce, improved app ratings from 3.5 to 4.7, and drove 47% growth in mobile app orders (2020–2022) via journey mapping, usability testing, and iterative launches; established consistent design systems across web and app. For Pulkovo Airport, led UX/UI design for an RMS across ERP/PSA/BI/analytics and a mobile app for employees, including hands-on field research and stakeholder workshops; contributed to a 32% reduction in aircraft maintenance costs through workflow and UX optimization. For Digital ICU, led research and strategy to replace paper-based workflows, conducted field research in hospital ICUs, defined success metrics and tools, and helped deploy the solution across 23 hospitals.
UX/UI Designer at NoNameLab
October 1, 2017 - March 1, 2019
Designed payment wallet interfaces across iOS, Android, and Web for an early-stage FinTech startup. Developed and maintained design guidelines, collaborated with development teams to ensure accurate implementation of designs, and contributed to a consistent user experience across platforms.

Education

Master’s degree, Applied Optics at ITMO University
September 1, 2010 - July 1, 2016

Qualifications

Claude Code in Action
April 1, 2026 - September 29, 2026
AI Fluency Framework & Foundations
April 1, 2026 - September 29, 2026
Service Design Project Course
January 1, 2024 - September 29, 2026
JTBD – working with user tasks
March 1, 2021 - September 29, 2026
18th UX-Mar online conference: Design Management
January 1, 2020 - September 29, 2026
Skillbox: UX Design by AIC
January 1, 2018 - September 29, 2026

Industry Experience

Retail, Financial Services, Non-Profit Organization, Telecommunications, Software & Internet, Transportation & Logistics, Professional Services, Media & Entertainment, Healthcare, Education