I am a Project & Program Management professional with 5+ years of experience delivering cross-functional initiatives across SAP Labs and high-growth environments. I specialize in end-to-end project execution, Agile delivery, stakeholder management, and process optimization to accelerate delivery speed, compliance, and product visibility. My work blends product management practices—MVP launches, PRDs, user research—and GenAI-enabled automation to drive scalable operations. I thrive in cross-functional, fast-paced teams and am actively seeking Project, Program, or Product Operations roles in high-impact settings.

Apurva Diwan

I am a Project & Program Management professional with 5+ years of experience delivering cross-functional initiatives across SAP Labs and high-growth environments. I specialize in end-to-end project execution, Agile delivery, stakeholder management, and process optimization to accelerate delivery speed, compliance, and product visibility. My work blends product management practices—MVP launches, PRDs, user research—and GenAI-enabled automation to drive scalable operations. I thrive in cross-functional, fast-paced teams and am actively seeking Project, Program, or Product Operations roles in high-impact settings.

Available to hire

I am a Project & Program Management professional with 5+ years of experience delivering cross-functional initiatives across SAP Labs and high-growth environments. I specialize in end-to-end project execution, Agile delivery, stakeholder management, and process optimization to accelerate delivery speed, compliance, and product visibility.

My work blends product management practices—MVP launches, PRDs, user research—and GenAI-enabled automation to drive scalable operations. I thrive in cross-functional, fast-paced teams and am actively seeking Project, Program, or Product Operations roles in high-impact settings.

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Language

English
Fluent

Work Experience

Project Management Associate (Project Delivery & PMO) at Concur Engineering India
February 1, 2024 - November 1, 2025
Owned end-to-end delivery planning across multiple product initiatives, managing timelines, risks, and cross-functional dependencies to ensure 90%+ on-time milestone achievement. Provided proactive leadership and coordination throughout the project lifecycle, partnering with cross-functional teams to achieve seamless execution and timely delivery. Established and managed a centralized feature list for a key product across 3 topics, improving project visibility by 30% and enabling better prioritization and collaboration. Created and maintained SOPs that standardized workflows, reducing delivery inconsistencies and execution time by 20%. Monitored progress from initiation to closure, mitigating risks and ensuring stakeholder alignment. Coordinated interdepartmental efforts to complete activities on time and within budget, maintaining high quality and compliance.
Operations Lead (Program Operations & Agile Delivery) at Concur Engineering India
September 1, 2022 - January 31, 2024
Facilitated internal meetings with cross-functional senior leadership to improve LOB operations and navigate strategic recommendations, ensuring 90%+ OTIF project delivery and continuous process improvements. Conducted Agile ceremonies (sprint planning, stand-ups) and managed JIRA dashboards with backlog tracking; prepared bi-weekly reports to improve project visibility and leadership decisions. Partnered with Product Managers, Developers, and UX Designers to execute quality UAT, incorporating client feedback and improving release readiness. Streamlined PO and requisition approvals, reducing turnaround time and enabling faster decision-making for LoB leadership. Coordinated vendor resources and organized client events, strengthening relationships while reducing costs.
Administrative Associate at Concur Engineering India
November 1, 2021 - August 31, 2022
Monitored overhead, miscellaneous, and operational expenses, ensuring alignment with allocated budgets and averting cost overruns. Implemented department-level communication processes across multiple LoBs, ensuring compliance with security policies and achieving 100% accuracy in documentation for 9 consecutive months. Managed employee time logs and attendance records, collaborating with reporting managers to address absenteeism and ensure KPI fulfilment. Standardized data collection methods in MS Excel, reducing report time generation by 50%.
Move Coordinator - Logistics & Relocations at Rednile Innovations Pvt Ltd. (Pikkol)
February 1, 2021 - November 30, 2021
Delivered 300+ end-to-end relocation projects across Tier-1 & Tier-2 cities, achieving a 98% customer satisfaction rate through effective planning and execution. Reduced customer escalations by 50% by streamlining vendor performance management and implementing real-time shipment tracking. Designed and maintained logistics SOPs with cross-team collaboration, improving consistency and delivery quality by 20%.
Mechanical Engineer Trainee at Powermech Project Pvt. Ltd.
May 1, 2017 - April 30, 2018
Assisted in O&M projects worth INR 50M at a 210 MW x 4 units thermal power plant (CSPGCL), gaining hands-on experience in project scheduling, workforce deployment, and resource allocation. Collaborated with site engineers to monitor timelines and material readiness for scheduled maintenance, conducted safety audits, and documented field activities through timesheets and service reports to ensure compliance and timely execution.
Product Management Fellow at Exp.Club Fellowship
July 1, 2025 - September 30, 2025
Delivered PetMinder MVP with developers and UX designers, defining requirements and launching with zero GTM budget. Applied roadmapping, product discovery, and PRD techniques to define MVP scope and prioritize features. Conducted user testing and feedback loops, achieving 85% positive usability feedback during initial rollout.
PMO Fellow at SAP GCID CCDE Bengaluru, India
October 1, 2024 - April 30, 2025
Redesigned CIAM workflows, improving user adoption and reducing onboarding time by 30% across global teams, enhancing efficiency in access management. Standardized asset compliance processes, cutting global audit exceptions by 25% and ensuring alignment with international regulatory requirements.
Project Management Associate (Project Delivery & PMO) at SAP Labs India
February 1, 2024 - November 1, 2025
Owned end-to-end delivery planning across multiple product initiatives, managing timelines, risks, and cross-functional dependencies to achieve 90%+ on-time milestone achievement. Established and managed centralized feature lists, improving visibility and prioritization across three product domains. Created and maintained SOPs to standardize workflows, cutting delivery inconsistencies and execution time by 20%. Tracked progress from initiation to closure, ensuring stakeholder alignment and on-time, within-budget delivery.
Operations Lead (Program Operations & Agile Delivery) at SAP Labs India
September 1, 2022 - January 1, 2024
Led cross-functional leadership forums to drive operational decisions, unblock delivery risks, and improve BU execution. Conducted Agile ceremonies and managed JIRA dashboards with backlog tracking; prepared bi-weekly reports that improved project visibility and governance. Collaborated with Product Managers, Developers, and UX Designers to execute quality UAT and improve release readiness. Streamlined purchase order and requisition approvals, reducing turnaround time and enabling faster decision making. Managed vendor coordination and execution of client-facing programs to optimize cost and delivery timelines.
Administrative Associate (Project Coordination & Compliance Support) at SAP Labs India
November 1, 2021 - August 1, 2022
Controlled overhead and operational expenses, ensuring alignment with budgets. Implemented department-level communication processes across multiple LoBs, achieving 100% documentation accuracy for 9 consecutive months. Managed employee time logs and attendance, collaborating with managers to address absenteeism and KPI fulfillment. Standardized data collection methods in MS Excel, reducing report generation time by 50%.
Product Management Fellow at Exp. Club Fellowship
July 1, 2025 - September 1, 2025
Delivered PetMinder MVP with developers and UX designers; defined requirements and launched with zero GTM budget. Applied roadmapping, product discovery, and PRD techniques to define MVP scope and prioritize features; conducted user testing with 85% positive usability feedback during initial rollout.

Education

Dual MBA – Lean Operations & Systems at Christ University, Bengaluru & FHWS, Schweinfurt
January 11, 2030 - January 1, 2020
B.E. – Mechanical Engineering at Bhilai Institute of Technology, Raipur
January 11, 2030 - January 1, 2017
Dual MBA – Lean Operations & Systems at Christ University, Bengaluru & FHWS, Schweinfurt
January 11, 2030 - January 1, 2020
BE – Mechanical Engineering at Bhilai Institute of Technology, Raipur
January 11, 2030 - January 1, 2017

Qualifications

Program Management Foundation - LinkedIn
January 1, 2025 - December 13, 2025
Google Project Management – Coursera
January 1, 2025 - December 13, 2025
Becoming a Product Manager – LinkedIn
January 1, 2024 - December 13, 2025
Project Management Foundation – LinkedIn
January 1, 2022 - December 13, 2025
Microsoft Program Management - Coursera
January 1, 2026 - January 23, 2026
Program Management Foundation - LinkedIn
January 1, 2025 - January 23, 2026
Google Project Management – Coursera
January 1, 2025 - January 23, 2026
Becoming a Product Manager – LinkedIn
January 1, 2024 - January 23, 2026

Industry Experience

Software & Internet, Professional Services, Manufacturing, Education, Transportation & Logistics, Media & Entertainment