Online Store Manager at Shendiel Online Trading

Managed daily operations of an online store including product listings, pricing, inventory management, order fulfillment, and customer support. Trained and supervised sales representatives and staff for online selling. Sourced products, negotiated with suppliers, and ensured inventory levels matched demand. Conducted live selling on Shopee Live, TikTok Live, and Facebook Live with real-time product demonstrations. Managed social media content and optimized digital advertising campaigns using Facebook Ads, Shopee Ads, and TikTok Ads to increase followers, live viewers, and sales. Processed payments and shipping transactions accurately and monitored sales performance to produce growth and profitability reports.

Food Safety Officer at Marikina Food Corporation

Served as Food Safety Team Leader / Food Defense Coordinator / Quality Assurance Head / Quality Controller. Helped the company achieve Good Manufacturing Practice (GMP) certification with FDA Philippines and introduced FSSC 22000 principles to management and personnel, emphasizing quality, safety, and sales. Provided annual good manufacturing training, prepared documentation for HALAL/GMP/FDA/toll-manufactured products audits, monitored hygiene and sanitation, conducted inspections and plant audits, supervised QC records and SOP compliance, coordinated with regulatory agencies and supported external audits. Assisted with product recall procedures and food safety risk assessments when needed, and helped outline new policies and procedures for continuous improvement.

Quality Assurance Supervisor at Marikina Food Corporation

Supervised the QA team to ensure compliance with company quality standards and regulatory requirements. Conducted inspections, audits, and quality investigations and implemented corrective actions. Monitored production processes and coordinated cross-functionally to maintain product quality. Prepared quality reports and maintained documentation to ensure compliance with Sanitation, GMP, HACCP, and other applicable standards. Trained employees on quality procedures and supported continuous improvement. Monitored in-line processes, conducted product quality testing, monitored boiler and water systems, addressed consumer complaints, and inspected and reported on returned orders.

Quality Control Supervisor at CenMaCo Inc.

Acted as in-line QC personnel for canned juice line, canned peas line, and fruit processing area; also served as Comi-trol operator. Assisted the QA head in designing new products. Supervised QC operations to ensure compliance with company and regulatory standards. Led QC inspectors and coordinated inspections for raw materials, in-process products, and finished goods. Investigated quality issues, implemented corrective and preventive actions to reduce defects, maintained quality documentation and inspection records, and conducted employee training on quality procedures, GMP, and safety standards. Collaborated with production and other departments for quality and efficiency improvements, and supported internal and external audits for compliance with quality management systems.