Hi, I'm Armando Salazar, a Senior Technical Writer with over seven years of experience specializing in API, developer, and software documentation. I enjoy simplifying complex technical concepts and creating scalable documentation systems that help developers and products thrive. I take pride in bridging communication gaps across teams and mentoring fellow writers to align documentation with product goals. I've had the opportunity to work across exciting industries like fintech, gaming, and cloud, collaborating closely with engineering, product, and UX teams globally. I'm bilingual in English and Spanish and always keen to learn and contribute to meaningful projects that improve user experiences and streamline documentation processes. Link to my portfolio: _Website not available. Sign in: https://www.twine.net/signup_

Armando Salazar

Hi, I'm Armando Salazar, a Senior Technical Writer with over seven years of experience specializing in API, developer, and software documentation. I enjoy simplifying complex technical concepts and creating scalable documentation systems that help developers and products thrive. I take pride in bridging communication gaps across teams and mentoring fellow writers to align documentation with product goals. I've had the opportunity to work across exciting industries like fintech, gaming, and cloud, collaborating closely with engineering, product, and UX teams globally. I'm bilingual in English and Spanish and always keen to learn and contribute to meaningful projects that improve user experiences and streamline documentation processes. Link to my portfolio: _Website not available. Sign in: https://www.twine.net/signup_

Available to hire

Hi, I’m Armando Salazar, a Senior Technical Writer with over seven years of experience specializing in API, developer, and software documentation. I enjoy simplifying complex technical concepts and creating scalable documentation systems that help developers and products thrive. I take pride in bridging communication gaps across teams and mentoring fellow writers to align documentation with product goals.

I’ve had the opportunity to work across exciting industries like fintech, gaming, and cloud, collaborating closely with engineering, product, and UX teams globally. I’m bilingual in English and Spanish and always keen to learn and contribute to meaningful projects that improve user experiences and streamline documentation processes.

Link to my portfolio: Website not available. Sign in: https://www.twine.net/signup

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Senior Technical Writer & Documentation Lead at Napster Corp. (Infinite Reality)
July 31, 2025 - July 27, 2025
Established the company’s first technical writing practice, creating and managing a unified documentation portal merging multiple sources to support metaverse creators, developers, and end-users. Implemented Docs-as-Code methodologies and CI/CD workflows to accelerate documentation delivery and streamline developer contributions. Created comprehensive API documentation (OpenAPI/Swagger), SDK guides, and architectural resources. Defined standardized guidelines and maintained information architecture optimized for scalability, improving user engagement metrics. Led release management documentation efforts coordinating with global teams, facilitated cross-functional communication, and collaborated with UX/UI teams to enhance product strategy and usability.
Senior Technical Writer & Documentation Lead at Napster Corp. (Infinite Reality)
July 31, 2025 - July 27, 2025
Established the company's first technical writing practice and managed a unified documentation portal to support metaverse creators, developers, and end-users. Implemented Docs-as-Code methodologies and CI/CD workflows to accelerate documentation delivery and streamline developer contributions. Created comprehensive API documentation, SDK guides, and architectural resources. Defined standardized guidelines, style guides, and processes to ensure content quality and consistency. Designed information architecture optimized for scalability and intuitive navigation, leading to improved user engagement metrics. Led release documentation efforts collaborating globally with product, engineering, UX, and QA teams. Facilitated cross-functional communication through workshops and training sessions. Actively contributed to product strategy and usability improvements alongside UX/UI teams.
Technical Writer at Argyle
December 31, 2022 - July 27, 2025
Authored detailed developer guides, API documentation, and user manuals for Argyle’s fintech platform, significantly improving developer onboarding. Owned revision and implementation of the documentation style guide establishing standards for voice, tone, and content consistency. Coordinated closely with engineering and product teams documenting platform features and API enhancements reducing developer friction and support overhead.
Technical Writer at Argyle
December 31, 2022 - July 27, 2025
Authored detailed developer guides, API documentation, and user manuals for Argyle’s fintech platform, significantly improving developer onboarding. Revised and implemented the documentation style guide to establish standards for voice, tone, and consistency. Coordinated with engineering and product teams to document platform features and API enhancements, reducing developer friction and support overhead.
Senior Technical Writer at Wizeline
June 30, 2022 - July 27, 2025
Led and executed documentation initiatives for global enterprise clients including Rappi, The Washington Post, and Univision by delivering comprehensive API docs and developer portals. Launched two developer portals with extensive RESTful API documentation increasing developer engagement and API adoption. Established Docs-as-Code workflows improving documentation consistency and delivery speed. Mentored junior writers and established best practices.
Senior Technical Writer at Wizeline
June 30, 2022 - July 27, 2025
Led documentation initiatives for global clients including Rappi and The Washington Post. Launched two developer portals with extensive RESTful API documentation, increasing developer engagement and API adoption. Established Docs-as-Code workflows improving documentation consistency and delivery speed. Mentored junior writers and established best practices for documentation.
Technical Writer at ContractRoom Inc.
August 31, 2020 - July 27, 2025
Developed comprehensive user documentation, internal knowledge bases, training resources, and API integration documentation for ContractRoom’s SaaS platform. Worked with development and product teams to document platform integrations, features, and release notes reducing user-reported issues. Delivered internal training sessions improving adoption rates and user proficiency.
Technical Writer at ContractRoom Inc.
August 31, 2020 - July 27, 2025
Developed comprehensive user documentation, internal knowledge bases, training resources, and API integration documentation for ContractRoom’s SaaS contract lifecycle platform. Collaborated with development and product teams to document integrations, new features, and release notes, reducing user-reported issues. Delivered internal training to enhance user adoption.
Technical Trainer at HPE (Hewlett Packard Enterprise)
January 31, 2019 - July 27, 2025
Created detailed technical documentation, user manuals, interactive guides, and instructional content for HPE’s internal software tools and third-party integrations. Developed on-screen interactive experiences like modals and guided walkthroughs improving onboarding effectiveness and software adoption. Delivered structured technical training to enhance team productivity and reduce onboarding time.
Technical Trainer at HPE (Hewlett Packard Enterprise)
January 31, 2019 - July 27, 2025
Created detailed documentation, user manuals, and interactive guides for internal software tools and third-party integrations. Developed interactive user experiences to improve onboarding and software adoption. Delivered technical training and user enablement sessions boosting productivity and reducing onboarding time.
Product Owner at HP Inc.
August 31, 2018 - July 27, 2025
Managed product implementation processes developing detailed internal release documentation, training content, and product communication materials supporting global launches. Coordinated releases across international markets collaborating with product leaders, engineering, and marketing. Supported product planning and UX/UI teams ensuring alignment with market needs.
Product Owner at HP Inc.
August 31, 2018 - July 27, 2025
Managed product implementation processes, developing internal release documentation, training content, and product communication for global launches. Coordinated product releases across international markets and collaborated with cross-functional teams to ensure successful rollouts. Supported product planning and UX/UI teams in defining requirements and user improvements.
English Teacher at InterLingua
August 31, 2017 - July 27, 2025
Developed and delivered comprehensive English courses for diverse proficiency levels. Evaluated student performance and tailored teaching strategies with supplementary resources to improve language acquisition.
English Teacher at InterLingua
August 31, 2017 - July 27, 2025
Developed and delivered English courses for various proficiency levels. Evaluated student performance and tailored teaching strategies to improve language acquisition.

Education

IT Technical Career Studies at Center for Technological, Industrial, and Service Studies
January 1, 2009 - December 31, 2012
IT Technical Career Studies at Center for Technological, Industrial, and Service Studies
January 1, 2009 - December 31, 2012

Qualifications

Unity Certified Junior Programmer
January 1, 2019 - December 31, 2019
Unity Essentials Pathway Certification
January 1, 2019 - December 31, 2019
Wizeline Academy (Technical Writing Fundamentals)
January 1, 2019 - December 31, 2019
Unity Certified Junior Programmer
January 1, 2021 - July 27, 2025
Unity Essentials Pathway Certification
January 11, 2030 - July 27, 2025
Wizeline Academy (Technical Writing Fundamentals)
January 11, 2030 - July 27, 2025

Industry Experience

Software & Internet, Financial Services, Gaming, Media & Entertainment, Education