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Hi, I’m Skye Thatcher, a hospitality-focused professional based in Ash, Surrey. I excel in high-pressure environments, keeping calm while delivering friendly, efficient service and working closely with teammates to ensure smooth operations. I’m motivated by helping customers feel valued, juggling multiple tasks with strong time management, and creating a welcoming atmosphere that encourages repeat visits and positive reviews. Earlier in my career, I focused on safety, education, and engaging visitor experiences, leading tours and interactive activities with animals while ensuring Health & Safety compliance. I’m passionate about education, communication, and making experiences memorable for diverse audiences. I’m eager to bring my teamwork, problem-solving, and customer-relations skills to new opportunities.…Hi, I’m Skye Thatcher, a hospitality-focused professional based in Ash, Surrey. I excel in high-pressure environments, keeping calm while delivering friendly, efficient service and working closely with teammates to ensure smooth operations. I’m motivated by helping customers feel valued, juggling multiple tasks with strong time management, and creating a welcoming atmosphere that encourages repeat visits and positive reviews. Earlier in my career, I focused on safety, education, and engaging visitor experiences, leading tours and interactive activities with animals while ensuring Health & Safety compliance. I’m passionate about education, communication, and making experiences memorable for diverse audiences. I’m eager to bring my teamwork, problem-solving, and customer-relations skills to new opportunities.

Skye Thatcher

Content Creator, Audio Mixer, Audio Engineer, +1

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Hi, I’m Skye Thatcher, a hospitality-focused professional based in Ash, Surrey. I excel in high-pressure environments, keeping calm while delivering friendly, efficient service and working closely with teammates to ensure smooth operations. I’m motivated by helping customers feel valued, juggling multiple tasks with strong time management, and creating a welcoming atmosphere that encourages repeat visits and positive reviews. Earlier in my career, I focused on safety, education, and engaging visitor experiences, leading tours and interactive activities with animals while ensuring Health & Safety compliance. I’m passionate about education, communication, and making experiences memorable for diverse audiences. I’m eager to bring my teamwork, problem-solving, and customer-relations skills to new opportunities.…Hi, I’m Skye Thatcher, a hospitality-focused professional based in Ash, Surrey. I excel in high-pressure environments, keeping calm while delivering friendly, efficient service and working closely with teammates to ensure smooth operations. I’m motivated by helping customers feel valued, juggling multiple tasks with strong time management, and creating a welcoming atmosphere that encourages repeat visits and positive reviews. Earlier in my career, I focused on safety, education, and engaging visitor experiences, leading tours and interactive activities with animals while ensuring Health & Safety compliance. I’m passionate about education, communication, and making experiences memorable for diverse audiences. I’m eager to bring my teamwork, problem-solving, and customer-relations skills to new opportunities.

Available to hire

Hi, I’m Skye Thatcher, a hospitality-focused professional based in Ash, Surrey. I excel in high-pressure environments, keeping calm while delivering friendly, efficient service and working closely with teammates to ensure smooth operations. I’m motivated by helping customers feel valued, juggling multiple tasks with strong time management, and creating a welcoming atmosphere that encourages repeat visits and positive reviews.

Earlier in my career, I focused on safety, education, and engaging visitor experiences, leading tours and interactive activities with animals while ensuring Health & Safety compliance. I’m passionate about education, communication, and making experiences memorable for diverse audiences. I’m eager to bring my teamwork, problem-solving, and customer-relations skills to new opportunities.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Front of House Member at The Greyhound, Ash

October 1, 2022 - Present

As a Front of House Member, I adeptly managed a high-stress environment by maintaining composure and delivering exceptional customer service. I collaborated closely with team members to ensure a seamless and efficient operation, demonstrating strong teamwork skills. My role required proficient time management to balance multiple tasks simultaneously, from greeting and seating guests to addressing their queries and concerns promptly. By prioritising customer satisfaction, I contributed to creating a welcoming atmosphere that encouraged repeat visits and positive reviews. Successfully handled high-pressure situations, ensuring smooth service during peak hours. Worked collaboratively with colleagues to enhance team efficiency and morale. Consistently met and exceeded customer service expectations, leading to increased customer satisfaction scores. Developed strong communication skills to effectively interact with a diverse clientele.

Farm Park Assistant at Bocketts Farm, Leatherhead

June 1, 2019 - September 30, 2022

As a Farm Park Assistant, I was responsible for ensuring a safe and enjoyable experience for visitors, particularly focusing on activities involving children. I worked collaboratively with a large team to maintain the park's facilities and manage daily operations efficiently. I engaged with visitors, providing educational tours and interactive experiences with animals, ensuring compliance with health and safety regulations. My ability to work effectively in a dynamic environment and my passion for education and animal care were essential to my success in this role. Successfully facilitated educational tours for over 1,000 schoolchildren annually. Contributed to a 10% increase in repeat visitors by improving interactive experiences. Recognised for outstanding teamwork and communication within a large, diverse team.