Hi, I’m Ashraf Encila. I am a Software Quality Assurance Analyst with extensive experience in manual and automated testing for web and mobile applications, focusing on UI/UX quality, regression suites, and reliable software releases. I collaborate with cross-functional teams, design and maintain test cases and plans, and drive automation efforts using tools like Selenium, Mabl, and Cucumber to improve efficiency and overall product quality. Currently, I work as a QA Engineer for Lifeblood (Australian Red Cross), and previously I led QA initiatives at Arch Global Services, overseeing test planning, UAT, and production verifications for insurance and financial systems. I’m passionate about delivering robust software, embracing Agile practices, and communicating clearly with stakeholders to ensure customer value and successful releases.

Ashraf Encila

Hi, I’m Ashraf Encila. I am a Software Quality Assurance Analyst with extensive experience in manual and automated testing for web and mobile applications, focusing on UI/UX quality, regression suites, and reliable software releases. I collaborate with cross-functional teams, design and maintain test cases and plans, and drive automation efforts using tools like Selenium, Mabl, and Cucumber to improve efficiency and overall product quality. Currently, I work as a QA Engineer for Lifeblood (Australian Red Cross), and previously I led QA initiatives at Arch Global Services, overseeing test planning, UAT, and production verifications for insurance and financial systems. I’m passionate about delivering robust software, embracing Agile practices, and communicating clearly with stakeholders to ensure customer value and successful releases.

Available to hire

Hi, I’m Ashraf Encila. I am a Software Quality Assurance Analyst with extensive experience in manual and automated testing for web and mobile applications, focusing on UI/UX quality, regression suites, and reliable software releases. I collaborate with cross-functional teams, design and maintain test cases and plans, and drive automation efforts using tools like Selenium, Mabl, and Cucumber to improve efficiency and overall product quality.

Currently, I work as a QA Engineer for Lifeblood (Australian Red Cross), and previously I led QA initiatives at Arch Global Services, overseeing test planning, UAT, and production verifications for insurance and financial systems. I’m passionate about delivering robust software, embracing Agile practices, and communicating clearly with stakeholders to ensure customer value and successful releases.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Advanced

Work Experience

QA Engineer at Lifeblood - Australian Red Cross
January 1, 2025 - Present
Catered inbound and outbound donor calls, assisted donation inquiries, and supported donor services. Contributed as pilot user for a developed AI platform to enhance donor services and processes. Engaged in QA activities within a customer-facing environment.
QA Engineer, Lead at Arch Global Services Inc.
April 1, 2021 - May 31, 2024
Oversaw QA planning, task management, and test execution for Policy Writer - FPL Executive Assurance Team, ensuring quality of insurance products and financial systems for US & Canada. Led client-facing support during UAT and sprint reviews, produced sign-off documents for releases, focused on manual UI/UX testing, and spearheaded automation initiatives with automated regression scripts maintenance.
QA Lead at Arch Global Services Inc.
January 1, 2019 - December 31, 2021
Managed QA planning and execution across multiple lines of business, including Executive Assurance and Healthcare. Led QA for production support, managed defect resolution, and facilitated cross-functional collaboration during feature enhancements.
Senior QA Analyst at Arch Global Services Inc.
January 1, 2018 - December 31, 2019
Conducted functional and regression testing, performed post-production verifications, and managed testing for Executive Assurance and Risk Management Accelerator projects.
QA Analyst at Arch Global Services Inc.
April 1, 2016 - December 31, 2018
Implemented monthly functional testing and regression testing. Managed testing for major bug fixes and enhancements and conducted post-production verification.
QA Analyst / Software Tester at ECLARO Business Solutions Inc.
January 1, 2013 - March 31, 2016
Developed and maintained QA processes for Arch Capital Group Ltd. Supported functional and regression testing, and performed verification of deployed items. Executed monthly functional tests and post-production verifications.
Software Tester at LSERV Corporation / LBP Service Corporation
June 1, 2011 - January 31, 2013
Assigned as software tester for SMART Communications projects. Created and executed test plans, documented issues, participated in UAT, and supported QA for mobile banking and prepaid loading projects.

Education

Bachelor of Science in Computer Science at University of the East - Manila
January 11, 2030 - April 1, 2011

Qualifications

Certified Tester Foundation Level (CTFL)
November 1, 2017 - December 12, 2025
QA Automation Selenium Training
August 1, 2023 - December 12, 2025
LEAP Leadership Training Program
September 1, 2023 - December 12, 2025

Industry Experience

Financial Services, Healthcare, Professional Services, Software & Internet