High Fashion Model at Dolce & Gabbana

High fashion modeling engagements for luxury brands including runway shows, campaigns, and fittings; collaborated with creative teams for lookbooks and campaigns.

Store Operations / Department Manager at Casino Group – Saint-Étienne Headquarters

Experience in store operations, department opening and closing, operational follow-up, process optimization, store assistance, and handling customer complaints.

Cashier at Lacoste – Printemps, Lyon

Cashier duties; Customer service; Inventory; Digital & E-Commerce support.

Store Operations Manager at Groupe Casino - Company Headquarters, Saint-Étienne

Managed store operations including opening and closing of departments, process optimization, vendor relations, customer service, merchandising, and inventory management with a focus on efficiency and European market expansion.

Service provider relations / Customer service / Digital marketing (emailing) / Marketing support at Groupe Casino - Company Headquarters

Contributed to marketing and communication activities, including e-mailing and international communication/marketing support. Supported customer service and operational coordination tasks in the store environment.

Store Assistant / Customer Service at Groupe Casino - Headquarters, Saint-Étienne

Opening and closing of departments; Operational follow-up; Process optimization; Projects / Store assistance; Service provider relations; Customer complaints; Inventory; Digital & E-Commerce Department.

Store and operation relations / Department operations / Operational follow-up / Service provider relations / Customer complaints / Digital and E-Commerce Department at Groupe Casino - Company Headquarters

Managed store and operations follow-up, including opening/closing of departments, operational follow-ups, and optimization projects. Handled customer service tasks such as cashier duties, inventory, and customer advice/complaints. Coordinated service provider relations and supported international development/marketing activities including translation and European market research, international prospecting, and merchant/customer support. Worked in digital and e-commerce contexts, including receiving and putting merchandise on shelves and related customer service responsibilities.