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I am an aspiring Operations Support Consultant with a keen eye for detail and a track record of handling calls, emails, and incident responses in fast-paced settings. I excel at ensuring tasks are completed efficiently and accurately, and I thrive in remote team environments where clear communication and proactive problem solving are essential. Currently interning as an Information Security Engineer Intern with SL-CERT, I have built hands-on experience in vulnerability assessments, incident response, and security awareness. I am seeking a fully remote Operations Support or Customer Support role where I can contribute to team success and continue growing my technical and operational skillset.…I am an aspiring Operations Support Consultant with a keen eye for detail and a track record of handling calls, emails, and incident responses in fast-paced settings. I excel at ensuring tasks are completed efficiently and accurately, and I thrive in remote team environments where clear communication and proactive problem solving are essential. Currently interning as an Information Security Engineer Intern with SL-CERT, I have built hands-on experience in vulnerability assessments, incident response, and security awareness. I am seeking a fully remote Operations Support or Customer Support role where I can contribute to team success and continue growing my technical and operational skillset.

Asma Rafeek

Web Developer, UI Designer, Graphic Designer, +2

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I am an aspiring Operations Support Consultant with a keen eye for detail and a track record of handling calls, emails, and incident responses in fast-paced settings. I excel at ensuring tasks are completed efficiently and accurately, and I thrive in remote team environments where clear communication and proactive problem solving are essential. Currently interning as an Information Security Engineer Intern with SL-CERT, I have built hands-on experience in vulnerability assessments, incident response, and security awareness. I am seeking a fully remote Operations Support or Customer Support role where I can contribute to team success and continue growing my technical and operational skillset.…I am an aspiring Operations Support Consultant with a keen eye for detail and a track record of handling calls, emails, and incident responses in fast-paced settings. I excel at ensuring tasks are completed efficiently and accurately, and I thrive in remote team environments where clear communication and proactive problem solving are essential. Currently interning as an Information Security Engineer Intern with SL-CERT, I have built hands-on experience in vulnerability assessments, incident response, and security awareness. I am seeking a fully remote Operations Support or Customer Support role where I can contribute to team success and continue growing my technical and operational skillset.

Available to hire

I am an aspiring Operations Support Consultant with a keen eye for detail and a track record of handling calls, emails, and incident responses in fast-paced settings. I excel at ensuring tasks are completed efficiently and accurately, and I thrive in remote team environments where clear communication and proactive problem solving are essential.

Currently interning as an Information Security Engineer Intern with SL-CERT, I have built hands-on experience in vulnerability assessments, incident response, and security awareness. I am seeking a fully remote Operations Support or Customer Support role where I can contribute to team success and continue growing my technical and operational skillset.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Information Security Engineer Intern at Sri Lanka Computer Emergency Readiness Team (SL-CERT | CC)

July 1, 2025 - Present

Conducted Vulnerability Assessments and Penetration Testing (VAPT); Performed log analysis and incident response; Developed and delivered security awareness programs to educate internal teams on cyber risks and best practices; Answered phone calls and emails, and coordinated responses to incident responses; Assisted in policy development and implementation of security frameworks aligned with ISO 27001 standards.