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Enthusiastic and amiable artist and storyteller with a passion for creativity, helping others, and learning. I enjoy using my skills in illustration and digital media to create engaging work while staying friendly and supportive with others. I bring compassionate communication and strong problem-solving to every setting—whether assisting customers on inbound calls or collaborating with clients at conventions. I’m eager to adapt, keep learning, and contribute wherever I can make someone’s day better.…Enthusiastic and amiable artist and storyteller with a passion for creativity, helping others, and learning. I enjoy using my skills in illustration and digital media to create engaging work while staying friendly and supportive with others. I bring compassionate communication and strong problem-solving to every setting—whether assisting customers on inbound calls or collaborating with clients at conventions. I’m eager to adapt, keep learning, and contribute wherever I can make someone’s day better.

Asteria Bates

Illustrator, Children’s Book Illustrator, Comic Illustrator, +2

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Enthusiastic and amiable artist and storyteller with a passion for creativity, helping others, and learning. I enjoy using my skills in illustration and digital media to create engaging work while staying friendly and supportive with others. I bring compassionate communication and strong problem-solving to every setting—whether assisting customers on inbound calls or collaborating with clients at conventions. I’m eager to adapt, keep learning, and contribute wherever I can make someone’s day better.…Enthusiastic and amiable artist and storyteller with a passion for creativity, helping others, and learning. I enjoy using my skills in illustration and digital media to create engaging work while staying friendly and supportive with others. I bring compassionate communication and strong problem-solving to every setting—whether assisting customers on inbound calls or collaborating with clients at conventions. I’m eager to adapt, keep learning, and contribute wherever I can make someone’s day better.

Available to hire

Enthusiastic and amiable artist and storyteller with a passion for creativity, helping others, and learning. I enjoy using my skills in illustration and digital media to create engaging work while staying friendly and supportive with others.

I bring compassionate communication and strong problem-solving to every setting—whether assisting customers on inbound calls or collaborating with clients at conventions. I’m eager to adapt, keep learning, and contribute wherever I can make someone’s day better.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Customer Service Representative at Maximus Call Center

September 1, 2021 - September 1, 2025

Maintain a positive, empathetic, and professional attitude toward customers. Respond promptly to customer inquiries, acknowledge concerns, and resolve complaints. Keep accurate records of customer interactions, transactions, comments, and complaints. Coordinate with colleagues as necessary and ensure customer satisfaction through professional customer support.

Cashier / Cut Counter at Jo-Ann Fabrics

November 1, 2019 - May 1, 2020

Promptly answered phone calls and assisted customers as needed. Handled cash and delivered change efficiently. Organized shelving and merchandise, and provided enthusiastic inspiration and ideas to customers.

General Merchandising / Closing Expert at Target

August 1, 2018 - September 1, 2019

Assisted customers with speed and enthusiasm. Maintained a properly zoned and organized work area. Worked amicably with coworkers by coordinating tasks and assisting the team. Discussed methods of improvement with leaders to ensure efficiency.

Team Leader at The Sandwich Spot

March 1, 2017 - December 1, 2017

Handled opening and closing responsibilities, ordering stock, and assigning tasks to coworkers. Accurately took care of customers’ needs and orders. Organized and sustained a clean, orderly work environment.

Freelance Artist at Self-employed/Conventions

January 1, 2016 - Present

Communicate with customers to ensure quality and content meet or exceed expectations and provided instructions. Offer creative suggestions for theme, symbolism, and theory, with a sharp eye for composition. Work self-directed due to the nature of freelance and convention-based projects.