Ashley Webster

Contracted by a major gaming company to support and maintain relationships with VIP players; cultivated player loyalty through personalized engagement, particularly within football-focused communities; resolved inquiries efficiently to ensure a positive, consistent gaming experience; provided peer support and mentorship, contributing to team focus, morale, and productivity; served as a dependable internal resource, promoting smooth workflow and project progression.

Contracted by a major gaming company to ensure compliance with content and community guidelines; evaluated and moderated user generated content to maintain safe and high-quality player interactions; identified and escalated potential safety or security issues to specialized departments; assisted with international training initiatives to enhance global moderation consistency; led wellness meetings to encourage a supportive and mentally healthy work culture.

Planned, coordinated, and executed tournaments for titles including Smash Bros. Melee and Ultimate, Apex Legends, Valorant, Fortnite, and PUBG; managed logistics, promotions, event execution, and post-event evaluations; oversaw daily venue operations, including opening and closing duties; delivered top tier customer service and provided onsite technical troubleshooting; ensured seamless, enjoyable player experiences through strong communication and problem solving.