Hello, I'm Ayuk Nofitasari from Jakarta, Indonesia. I have a strong background in content moderation, content review, and customer service, with a knack for enforcing guidelines, ensuring accuracy, and delivering quality results in fast-paced environments. I’m comfortable working independently or as part of a team, proficient with Microsoft Office and various moderation tools, and I enjoy solving problems and communicating clearly to keep customers satisfied and processes running smoothly.

AYUK NOFITASARI

Hello, I'm Ayuk Nofitasari from Jakarta, Indonesia. I have a strong background in content moderation, content review, and customer service, with a knack for enforcing guidelines, ensuring accuracy, and delivering quality results in fast-paced environments. I’m comfortable working independently or as part of a team, proficient with Microsoft Office and various moderation tools, and I enjoy solving problems and communicating clearly to keep customers satisfied and processes running smoothly.

Available to hire

Hello, I’m Ayuk Nofitasari from Jakarta, Indonesia. I have a strong background in content moderation, content review, and customer service, with a knack for enforcing guidelines, ensuring accuracy, and delivering quality results in fast-paced environments.

I’m comfortable working independently or as part of a team, proficient with Microsoft Office and various moderation tools, and I enjoy solving problems and communicating clearly to keep customers satisfied and processes running smoothly.

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Language

Indonesian
Fluent
English
Intermediate

Work Experience

Content Moderator at Teleperformance Indonesia
July 1, 2024 - Present
Evaluate and monitor online content and advertising content in accordance with company policy. Review images, videos, and text-based content. Follow up on violation of applicable client policies. Maintain the quality of content in each case reviewed.
Customer Service at Aspire Group Indonesia
September 1, 2023 - June 1, 2024
Handle customers inquiries via live chat on the e-commerce platform. Assisted customers with product information, order issues, and basic troubleshooting to ensure satisfaction. Maintained professional communication while supporting sales targets and resolving customer concerns efficiently.
Administrative Support at MGB Indonesia
January 1, 2023 - July 1, 2023
Manage end-to-end personal shopping administration, including order processing, customer coordination, and product catalog uploads. Monitor cargo and shipment status, coordinate with logistic patners, and ensured timely delivery to customers. Maintained accurate records of orders, inventory, and shipping documents, ensuring smooth operational flow.
Operator Production at PT Muram oto Elektronika Indonesia
January 1, 2021 - February 1, 2022
Operated final assembly machinery and tools in building electronic products. Ensured parts matched quality standards via visual checks and Kanban systems. Logged production data, reported assembly issues, and supported target achievement.
Production at PT JoenoesIkam ulya
November 1, 2018 - November 1, 2019
Inspect packaging to ensure they are clean and meet quality standards. Identify and separate any damaged, deformed, or contaminated packaging. Report defects or irregularities to the production or quality control team. Maintain cleanliness and follow GMP and 5S standards in the inspection area.
Operator Production at PTYam ahaMusicMfg.Asia
February 1, 2017 - February 1, 2018
Operated assembly machines and hand tools to accurately build final musical instruments. Assembled components and sub-assemblies with precision, following SOPs and quality guidlines. Inspected finished products using visual check and simple measurement tools; report defects. Recorded production data, maintained clean workstations, and upheld strict safety standards.
Production at PT Joenoes Ikam Ulya
November 1, 2018 - November 1, 2019
Inspect packaging to ensure they are clean and meet quality standards. Identify and separate any damaged, deformed, or contaminated packaging. Report defects or irregularities to the production or quality control team. Maintain cleanliness and follow GMP and 5S standards in the inspection area.
Operator Production at PT Yamaha Music Mfg Asia
February 1, 2017 - February 1, 2018
Operated assembly machines and hand tools to accurately build final musical instruments. Assembled components and sub-assemblies with precision, following SOPs and quality guidelines. Inspected finished products using visual check and simple measurement tools; report defects. Recorded production data, maintained clean workstations, and upheld strict safety standards.

Education

Bachelor’s Degree in English Education at Indraprasta PGRI University
September 1, 2017 - August 1, 2021
Bachelor's Degree in English Education at Indraprasta PGRI University
September 1, 2017 - August 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Software & Internet, Professional Services, Telecommunications, Manufacturing, Education