Barbara Lopes
I’ve worked since 2019 in fashion stores, customer service for a hospital, and more. Here you can find the recent jobs I’ve done and what I’m currently doing.
About
I’ve worked since 2019 in fashion stores, customer service for a hospital, and more. Here you can find the recent jobs I’ve done and what I’m currently doing.
I’m a motivated professional with a passion for delivering exceptional customer experiences, skilled in problem-solving, effective communication and building strong client relationships.
- 7 years' experience
- Joined August 2025
Skills· 9
Languages
- Spanish; CastilianFluent
- EnglishAdvanced
- PortugueseFluent
Industry experience
- Retail
- Travel & Hospitality
- Media & Entertainment
- Healthcare
- Professional Services
- Software & Internet
- Education
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Work experience· 5 roles
Responsible for customer relationship management, CRM system usage, ticket management, and improving customer experience; led team training.
Created content and managed social media planning, content creation, follower engagement, and performance analysis for a fashion brand.
Managed customer relationships and handled complaint management using CRM systems and ticket management. Improved customer experience by reducing response times and participated in team training. Developed problem-solving and effective communication skills to enhance customer satisfaction in a fashion retail environment located in Barcelona.
Education
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