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I’ve worked since 2019 in fashion stores, customer service for a hospital, and more. Here you can find the recent jobs I’ve done and what I’m currently doing. I’m a motivated professional with a passion for delivering exceptional customer experiences, skilled in problem-solving, effective communication and building strong client relationships.…

Barbara Lopes

Costume Designer, Costume Fitter, Social Media Manager, +6

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I’ve worked since 2019 in fashion stores, customer service for a hospital, and more. Here you can find the recent jobs I’ve done and what I’m currently doing. I’m a motivated professional with a passion for delivering exceptional customer experiences, skilled in problem-solving, effective communication and building strong client relationships.…

Available to hire

I’ve worked since 2019 in fashion stores, customer service for a hospital, and more. Here you can find the recent jobs I’ve done and what I’m currently doing.

I’m a motivated professional with a passion for delivering exceptional customer experiences, skilled in problem-solving, effective communication and building strong client relationships.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Portuguese

Fluent

Work Experience

Social Media Designer at Weddingshop

December 31, 2020 - August 5, 2025

Created social media designs and managed content planning and creation for the company. Engaged with followers and performed performance analysis to track social media effectiveness. This role was based in Portugal and focused on enhancing social media presence and engagement.

Costumer Representative / Advisor at Fashion Brand

January 1, 2021 - Present

Managed customer relationships and handled complaint management using CRM systems and ticket management. Improved customer experience by reducing response times and participated in team training. Developed problem-solving and effective communication skills to enhance customer satisfaction in a fashion retail environment located in Barcelona.

Customer Representative at Wedding Shop

January 1, 2019 - Present

Provided customer service in a wedding shop; assisted clients with product selection and orders, delivered in-store support and relationship-building in Barcelona.

Social Media & Content Creator at Concentrix (Fashion Brand)

December 31, 2022 - September 8, 2025

Created content and managed social media planning, content creation, follower engagement, and performance analysis for a fashion brand.

Customer Relationship Manager at Concentrix (Fashion Brand)

January 1, 2023 - Present

Responsible for customer relationship management, CRM system usage, ticket management, and improving customer experience; led team training.