Mahmudur Rahman

Available to hire

I am a seasoned IT and Commercial Compliance Professional with over 18 years of experience in diverse fields, including cybersecurity and data protection.

About

I am a seasoned IT and Commercial Compliance Professional with over 18 years of experience in diverse fields, including cybersecurity and data protection. My journey has equipped me with the skills to lead teams and drive business growth through data-driven decision-making and process optimization.

  • 19 years' experience
  • Joined November 2025

Industry experience

  • Transportation & Logistics
  • Software & Internet
  • Professional Services
  • Computers & Electronics
  • Travel & Hospitality

Work experience· 14 roles

Independent Travel Manager – Customer Support · Dreamport (ASAP TICKETS), USAJan 2025 – Aug 2025 · 8 mos

Managed customer support via CMS operations, handled ticket sales, and provided after-sales service.

Freelance Researcher – AI Data Annotation · TELUS Digital, USAJan 2025 – Present · 1 yr 11 mos

In this role, I work remotely on AI data annotations, focusing on data visual and semantic extraction, quality analysis, and classification for various types of media including audio, video, and images.

Independent Travel Manager – Customer Support · Dreamport (ASAP TICKETS)Jan 2025 – Aug 2025 · 8 mos

Managed Customer Management System operations, led customer support efforts, and facilitated air ticket sales, providing comprehensive assistance and after-sales service to ensure customer satisfaction.

Freelance Researcher – AI Data Annotation · TELUS DigitalJan 2025 – Present · 1 yr 11 mos
Assistant Manager – Commercial, Supply Chain & IT · Epyllion GroupJan 2025 – Jan 2025 · 1 mo
Assistant Manager – Commercial, Supply Chain · Epyllion GroupJul 2018 – Jan 2025 · 6 yrs 7 mos
Senior Executive – Commercial & IT · Epyllion GroupJul 2018 – Jul 2018 · 1 mo
Senior Executive – Commercial, Supply Chain · Epyllion GroupJul 2015 – Jul 2018 · 3 yrs 1 mo

Education· 21

MBA · Ahsanullah University of Science and Technology2012 – 2014
BSc · The Peoples University of Bangladesh2005 – 2009
Diploma · Ideal Institute of Science & Technology2003 – 2006
MBA · Ahsanullah University of Science and Technology2011 – 2014

Certifications and awards· 31

CISCO Cybersecurity2030 – 2025
CISCO CEH2030 – 2025
CompTIA A+2030 – 2025
Agile PM2030 – 2025

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