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I'm an experienced data analyst with a can-do attitude and a passion for turning data into clear, actionable insights. I have a high level of skill in Tableau & SQL, but have used a range of other tools. A portfolio of my work is available at _Website not available. Sign in: https://www.twine.net/signup_…

Peter Marsden

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I'm an experienced data analyst with a can-do attitude and a passion for turning data into clear, actionable insights. I have a high level of skill in Tableau & SQL, but have used a range of other tools. A portfolio of my work is available at _Website not available. Sign in: https://www.twine.net/signup_…

Available to hire

I’m an experienced data analyst with a can-do attitude and a passion for turning data into clear, actionable insights. I have a high level of skill in Tableau & SQL, but have used a range of other tools. A portfolio of my work is available at Website not available. Sign in: https://www.twine.net/signup

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Beginner

Language

English

Fluent

French

Intermediate

German

Intermediate

Work Experience

Data Analyst at Citizens Advice Sheffield

September 1, 2025 - September 1, 2025

Developed a suite of Tableau dashboards for internal use. Built reports for external/public use. Analyzed channel shift pre- and post-Covid; analyzed client return rates and associated factors; assessed staff training needs. Key achievements include creating a data hub in Tableau to enable quick navigation of reports and training materials; chaired the steering group for the National Citizens Advice data community of practice.

Data Analyst at Jumptech

March 1, 2024 - March 1, 2024

Developed a suite of Tableau dashboards for Jumptech customers embedded in Jumptech’s software; created dashboards for internal teams (primarily Operations); maintained and developed the data pipeline/ETL (SQL & Tableau Prep). Key achievements include delivering a bespoke interactive report suite for ChargePoint, Jumptech’s largest customer, embedded within the product to ensure a seamless user experience.

Data Analyst at Pharmacy2U

March 1, 2023 - March 1, 2023

Built a suite of interactive e-commerce dashboards in Tableau to replace Excel analyses; presented data-driven insights to the executive team to guide strategy; collaborated with stakeholders to ensure effective dashboard design and usage; produced training videos and resources to maximise MI adoption. Key achievement included a data-driven marketing strategy to attract and retain high-value customers, starting from a cohort/LTV analysis.

Senior Data Analyst at National Citizens Advice

January 1, 2021 - January 1, 2021

Reported on Citizens Advice Consumer Helpline data with a suite of internal Tableau dashboards and external reports to BEIS and the FCA; worked with the Press Team to craft compelling narratives and quality-assure figures released to the media; produced daily and monthly Tableau dashboards summarising call-centre performance across the network.

Performance Manager at RHP (Richmond Housing Partnership)

January 1, 2013 - January 1, 2013

Statutory returns (NROSH); Benchmarking (HouseMark); line management of two Performance Analysts; produced a range of operational dashboards to drive performance.