Jazy Barquin
Hi, I’m Jazy Barquin. I’m a customer support and onboarding professional with a background in hospitality and digital content creation.
About
Hi, I’m Jazy Barquin. I’m a customer support and onboarding professional with a background in hospitality and digital content creation. I assist Airbnb hosts and guests by addressing inquiries, resolving issues, and ensuring a seamless experience, turning every interaction into a positive one. I aim to foster trust and satisfaction and make stays memorable for both hosts and guests.
As a Digital Content Creator specialized in annotation for Meta, I enhance digital content with informative and engaging annotations, adding interactive elements to multimedia content to help users understand and navigate more easily. I focus on accessibility and clear context to reach diverse audiences and improve overall user experience.
- 4 years' experience
- Joined October 2025
Skills· 13
Languages
- EnglishAdvanced
- TagalogFluent
Industry experience
- Travel & Hospitality
- Financial Services
- Professional Services
- Media & Entertainment
- Software & Internet
Work experience· 4 roles
Onboarding Associate responsible for ensuring a smooth transition for new clients as they begin their relationship with the company; manages onboarding process, training, sets up accounts, verifies documentation, and ensures compliance; coordinates with internal teams and collects client feedback to improve onboarding.
Specialized in email support for a financial account; handled inquiries, resolved issues, and guided customers on account management; provided guidance on app features and ensured compliance with policies to enable informed decisions and smooth experiences.
Assisted customers in navigating app features, troubleshooting technical issues related to trading platforms and financial transactions; provided guidance on platform use and resolved account-specific issues; ensured compliance with regulations.
Education
Certifications and awards
C2 Proficient
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