Hi, I’m Jazy Barquin. I’m a customer support and onboarding professional with a background in hospitality and digital content creation. I assist Airbnb hosts and guests by addressing inquiries, resolving issues, and ensuring a seamless experience, turning every interaction into a positive one. I aim to foster trust and satisfaction and make stays memorable for both hosts and guests. As a Digital Content Creator specialized in annotation for Meta, I enhance digital content with informative and engaging annotations, adding interactive elements to multimedia content to help users understand and navigate more easily. I focus on accessibility and clear context to reach diverse audiences and improve overall user experience.

Hi, I’m Jazy Barquin. I’m a customer support and onboarding professional with a background in hospitality and digital content creation. I assist Airbnb hosts and guests by addressing inquiries, resolving issues, and ensuring a seamless experience, turning every interaction into a positive one. I aim to foster trust and satisfaction and make stays memorable for both hosts and guests. As a Digital Content Creator specialized in annotation for Meta, I enhance digital content with informative and engaging annotations, adding interactive elements to multimedia content to help users understand and navigate more easily. I focus on accessibility and clear context to reach diverse audiences and improve overall user experience.

Available to hire

Hi, I’m Jazy Barquin. I’m a customer support and onboarding professional with a background in hospitality and digital content creation. I assist Airbnb hosts and guests by addressing inquiries, resolving issues, and ensuring a seamless experience, turning every interaction into a positive one. I aim to foster trust and satisfaction and make stays memorable for both hosts and guests.

As a Digital Content Creator specialized in annotation for Meta, I enhance digital content with informative and engaging annotations, adding interactive elements to multimedia content to help users understand and navigate more easily. I focus on accessibility and clear context to reach diverse audiences and improve overall user experience.

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Language

English
Advanced
Tagalog
Fluent

Work Experience

Advisor (Email Support) at Concentrix (Ayala)
January 31, 2022 - October 16, 2025
Specialized in email support for a financial account; handled inquiries, resolved issues, and guided customers on account management; provided guidance on app features and ensured compliance with policies to enable informed decisions and smooth experiences.
Technical Support Analyst at Alorica
May 1, 2021 - October 16, 2025
Assisted customers in navigating app features, troubleshooting technical issues related to trading platforms and financial transactions; provided guidance on platform use and resolved account-specific issues; ensured compliance with regulations.
Customer Service Representative at Teleperformance
January 31, 2021 - October 16, 2025
Handled inquiries, resolved issues, and provided product information; processed orders; addressed concerns; maintained smooth online and in-store experiences; aimed to keep customers happy and loyal.
Business Onboarding Associate at Maytronics
September 30, 2025 - October 16, 2025
Onboarding Associate responsible for ensuring a smooth transition for new clients as they begin their relationship with the company; manages onboarding process, training, sets up accounts, verifies documentation, and ensures compliance; coordinates with internal teams and collects client feedback to improve onboarding.

Education

Elementary School at Francisco Benitez Elementary School
January 1, 2006 - January 1, 2012
High School at La Concordia College
January 1, 2010 - January 1, 2017
Bachelor's Degree at Far Eastern University
January 1, 2010 - January 1, 2019

Qualifications

EF SET English Certificate
September 19, 2024 - December 19, 2025
C2 Proficient

Industry Experience

Travel & Hospitality, Financial Services, Professional Services, Media & Entertainment, Software & Internet