I’m a passionate UX/UI Designer and Frontend Developer with a background in education, technology, and customer experience. I’m currently studying at Chas Academy, focusing on user-centered design, accessibility, and modern frontend technologies such as React, TypeScript, and Next.js. During my internship at Smart Heminstallationer I led end-to-end redesign, development, and launch of a digital service platform, taking ownership from research and UX to implementation. With eight years of teaching experience, I bring strong communication, structure, and empathy to every design process, always aiming to create meaningful, human-centered solutions that make a real difference.

Batoul Al Haj Ali

I’m a passionate UX/UI Designer and Frontend Developer with a background in education, technology, and customer experience. I’m currently studying at Chas Academy, focusing on user-centered design, accessibility, and modern frontend technologies such as React, TypeScript, and Next.js. During my internship at Smart Heminstallationer I led end-to-end redesign, development, and launch of a digital service platform, taking ownership from research and UX to implementation. With eight years of teaching experience, I bring strong communication, structure, and empathy to every design process, always aiming to create meaningful, human-centered solutions that make a real difference.

Available to hire

I’m a passionate UX/UI Designer and Frontend Developer with a background in education, technology, and customer experience. I’m currently studying at Chas Academy, focusing on user-centered design, accessibility, and modern frontend technologies such as React, TypeScript, and Next.js. During my internship at Smart Heminstallationer I led end-to-end redesign, development, and launch of a digital service platform, taking ownership from research and UX to implementation.

With eight years of teaching experience, I bring strong communication, structure, and empathy to every design process, always aiming to create meaningful, human-centered solutions that make a real difference.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

Swedish
Fluent
Arabic
Fluent
English
Fluent
Persian
Fluent

Work Experience

Freelance UX/UI Designer at Domira App
September 25, 2025 - October 31, 2025
Conducting UX research and usability testing to improve user experience in an existing mobile app. Creating wireframes, prototypes, and visual design updates to enhance usability and accessibility. Collaborating with developers to ensure consistent design implementation and responsive interfaces. Supporting product refinement through data-driven insights and user feedback.
Installation & Support Technician at Smart Heminstallationer
June 1, 2025 - October 31, 2025
Install and configure TVs, sound systems, network equipment, and smart home devices. Provide on-site and remote troubleshooting and technical support. Deliver optimized setups ensuring safety, performance, and user comfort. Resolve technical issues for 50+ customers monthly, achieving a 98% satisfaction rate.
Sales Manager at Elon Ljud & Bild
August 1, 2023 - October 31, 2025
Initially joined as a Sales Associate, advising customers and achieving sales targets in telecom and home entertainment. Promoted to Sales Manager, responsible for sales performance tracking, analysis, and team coordination. Developed reports and identified sales trends to optimize results and profitability. Supported and coached team members to improve performance and enhance customer experience. Collaborated with management to refine sales strategies.
Teacher at Stenmoskolan, Municipality of Huddinge
August 1, 2023 - August 1, 2023
Taught art, music, and value-based subjects in an intercultural school environment. Elected Safety Representative, promoting a healthy, inclusive, and safe workplace for staff and students. Led the Student Council, organizing meetings, representing student voices, and facilitating communication between students and staff. Planned and led cultural and social events fostering teamwork and student engagement. Mentored new colleagues and coordinated interdisciplinary projects.
Teacher at Emmaskolan, City of Gothenburg
June 1, 2019 - June 1, 2019
Worked with a small special education class, supporting students with language and learning difficulties. Developed individualized learning plans focused on communication, confidence, and participation. Cooperated with special educators and parents to promote each student’s social and academic progress. Encouraged creativity and self-expression through art and music-based activities.
Teacher at Bandhagens School, City of Stockholm
August 1, 2018 - August 1, 2018
Planned and led creative lessons in art, music, and value-based education. Collaborated with teachers to integrate aesthetic learning into the school’s curriculum. Organized exhibitions and performances to showcase students’ creativity. Helped develop inclusive and engaging after-school programs for mixed-age groups.
Product Designer & Frontend Developer (Internship) at Smart Heminstallationer
November 25, 2025 - Present
Responsible for UX/UI design and frontend development of the digital service platform. Conducted UX research and usability testing to identify improvements in user experience and accessibility. Designed wireframes, prototypes, and high-fidelity interfaces in Figma, and built responsive interfaces using Next.js, React, TypeScript, and modern CSS frameworks. Integrated with external services and APIs, including a booking system for dynamic functionality and real-time data. Leveraged AI tools to accelerate development workflows and problem-solving. Collaborated with stakeholders to translate ideas and requirements into practical solutions, while continuously improving the platform based on user feedback.
Installation & Support Technician (Part-time) at Smart Heminstallationer
June 1, 2025 - November 1, 2025
Install and configure TVs, sound systems, network equipment, and smart home devices. Provide on-site and remote troubleshooting and technical support. Deliver optimized setups ensuring safety, performance, and user comfort. Resolve technical issues for 50+ customers monthly, achieving a 98% satisfaction rate.
Sales Manager (Part-time) at Elon Ljud & Bild
August 1, 2023 - Present
Advised customers, achieved sales targets, and promoted to Sales Manager. Responsible for sales performance tracking, analysis, and team coordination. Developed reports and identified sales trends to optimize results and profitability. Supported and coached team members to improve performance and enhance customer experience. Collaborated with management to refine sales strategies and ensure alignment with company goals.
Teacher at Bandhagens School, City of Stockholm
June 1, 2015 - August 1, 2018
Planned and led creative lessons in art, music, and value-based education. Collaborated with teachers to integrate aesthetic learning into the curriculum. Organized exhibitions and performances to showcase students’ creativity. Helped develop inclusive and engaging after-school programs for mixed-age groups.
Teacher at Stenmoskolan, Municipality of Huddinge
August 1, 2018 - June 1, 2019
Worked with a small special education class, supporting students with language and learning difficulties. Developed individualized learning plans focused on communication, confidence, and participation. Cooperated with special educators and parents to promote each student’s social and academic progress. Encouraged creativity and self-expression through art and music-based activities.
Teacher at Bandhagens School
June 1, 2015 - August 1, 2018
Planned and led creative lessons in art, music, and value-based education. Coordinated interdisciplinary projects, organized exhibitions and performances, and helped develop inclusive after-school programs.
Teacher at Emmaskolan, City of Gothenburg
August 1, 2018 - June 1, 2019
Worked with a small special education class, developing individualized learning plans, promoting language, confidence, and participation. Collaborated with special educators and parents to support social and academic progress.
Safety Representative / Student Council Lead at Stenmoskolan, Municipality of Huddinge
January 1, 2019 - August 1, 2023
Promoted staff wellbeing, inclusion, and safety. Led the Student Council, organized meetings, and facilitated communication between students and staff. Planned cultural and social events to foster teamwork and engagement.

Education

UX/UI Design with Frontend Development at Chas Academy, Stockholm
January 1, 2024 - October 31, 2025
Bachelor of Education, Focus on Art and Music (Inter cultural Profile) at Södertörn University, Stockholm
January 1, 2012 - January 1, 2015
UX/UI Design with Frontend Development at Chas Academy
January 1, 2024 - April 16, 2026
Bachelor of Education, Focus on Art and Music (Intercultural Profile) at Södertörn University
January 1, 2012 - January 1, 2015
UX/UI Design with Frontend Development at Chas Academy, Stockholm
January 1, 2024 - April 16, 2026
Bachelor of Education at Södertörn University, Stockholm
January 1, 2012 - January 1, 2015

Qualifications

Degree Project: Gender in Education
January 11, 2030 - April 16, 2026

Industry Experience

Education, Software & Internet, Professional Services, Telecommunications, Computers & Electronics, Media & Entertainment