Available to hire
Hi there! I’m a proactive and creative Social Media Manager with a strong foundation in content creation, community engagement, and digital storytelling. I thrive on delivering fresh, consistent, and engaging content that builds brand awareness and meaningful connections with audiences.
I’m passionate about building authentic connections and growing brand presence through collaborative campaigns, educational workshops, and grassroots outreach—like the Padayon Movement in Santa Cruz, Philippines. I love empowering communities online and driving positive impact through strategic social media work.
Skills
Language
English
Advanced
Work Experience
Social Media Manager at Fan Account
March 1, 2025 - November 20, 2025Managed multi-platform community pages (Facebook 42K followers, Instagram 10K followers, TikTok 1K followers) focusing on entertainment content. Created trend-based posts, reels, and stories reaching thousands and millions of views. Increased engagement rate through interactive content and community discussions. Researched trends and optimized hashtags to boost organic reach.
Customer Service Representative at Awesome CS
July 31, 2024 - July 31, 2024Handled customer inquiries via phone, email, and chat with satisfactory rating. Provided customer support and resolved issues using tools such as Recurly, Gladly, Dixa, and Google Suite. Documented interactions and ensured follow-up for timely resolutions. Maintained a professional attitude while assisting customers with damaged orders, sign-ups, and processing.
Customer Service Representative at CX
July 1, 2024 - July 1, 2024Handled customer inquiries via phone, email, and chat with satisfactory rating. Provided customer support and resolved issues using tools such as Recurly, Gladly, Dixa, and Google Suite. Documented interactions and ensured follow-up for timely resolution.
Education
Bachelor of Science in Psychology at University of Mindanao Digos College
January 11, 2030 - January 1, 2023Qualifications
General Virtual Assistant Mastery Course (Your Best Virtual Assistant I)
October 1, 2025 - November 30, 2025Social Media Mastery Course (Your Best Virtual Assistant I)
October 1, 2025 - November 30, 2025GoHighLevel Fundamentals
January 11, 2030 - November 20, 2025Lead Generation
January 11, 2030 - November 20, 2025Executive Virtual Assistant
January 11, 2030 - November 20, 2025Your Best Virtual Assistant I
October 1, 2025 - November 1, 2025Social Media Mastery Course
October 1, 2025 - November 1, 2025Industry Experience
Media & Entertainment, Software & Internet, Professional Services, Non-Profit Organization
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