Hello! I'm Beatris Cozma, a detail-oriented and adaptable data operations professional with over 5 years of experience in data quality assurance, catalog management, and IT support. I enjoy turning messy data into clean, consistent catalog entries and collaborating with global teams to drive process improvements. I'm seeking a remote position where I can leverage my experience in data processing, QA, and customer service to improve data quality, efficiency, and customer experience. I value clear communication, proactive problem solving, and continuous learning.

Beatris Cozma

Hello! I'm Beatris Cozma, a detail-oriented and adaptable data operations professional with over 5 years of experience in data quality assurance, catalog management, and IT support. I enjoy turning messy data into clean, consistent catalog entries and collaborating with global teams to drive process improvements. I'm seeking a remote position where I can leverage my experience in data processing, QA, and customer service to improve data quality, efficiency, and customer experience. I value clear communication, proactive problem solving, and continuous learning.

Available to hire

Hello! I’m Beatris Cozma, a detail-oriented and adaptable data operations professional with over 5 years of experience in data quality assurance, catalog management, and IT support. I enjoy turning messy data into clean, consistent catalog entries and collaborating with global teams to drive process improvements.

I’m seeking a remote position where I can leverage my experience in data processing, QA, and customer service to improve data quality, efficiency, and customer experience. I value clear communication, proactive problem solving, and continuous learning.

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Experience Level

Expert
Expert
Expert
Intermediate

Language

English
Advanced
French
Intermediate
Spanish; Castilian
Intermediate
Dutch
Beginner

Work Experience

Bank Clerk at UniCredit Bank Romania
May 1, 2010 - May 1, 2011
Interacted with customers; identified problems; provided information and implemented standard procedures; ensured personalized service.
Sales Assistant at Tandem Call Center
January 1, 2015 - November 1, 2015
Initiated calls to promote and sell products/services; increased sales and customer numbers; maintained and updated the data base.
Coder, Quality Control at GfK Romania
January 1, 2017 - January 1, 2018
Quality assurance by verifying accuracy; updating and correcting data base entries; researching data for incomplete documents; supporting issue resolution; micro-managing deadlines and tasks.
Customer Service / Call Center at Telekom Romania
January 1, 2018 - January 1, 2019
Interacting with customers to identify problems and provide solutions; maintaining quality of customer service; implementing new procedures according to customer requests.

Education

Bachelor's Degree at Alexandru Ioan Cuza University
January 1, 2007 - January 1, 2011
Undergraduate, IT - Java Development at Scoala Informala de IT
January 1, 2018 - September 1, 2018

Qualifications

Java Development
April 1, 2018 - February 3, 2026
Bachelor's Degree in Economics and Business Administration
January 1, 2007 - January 1, 2011

Industry Experience

Computers & Electronics, Software & Internet, Telecommunications, Financial Services, Education