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I'm Benjamin Amsellem, a multilingual French professional with over 10 years of experience in customer-facing roles, including leadership in customer care, client success, and community management. I excel at managing key accounts, fostering customer loyalty, solving complex problems, and driving performance. I thrive in international, multicultural teams and enjoy leading cross-functional initiatives that enhance customer engagement and contribute to revenue growth through thoughtful brand strategy and content leadership.…I'm Benjamin Amsellem, a multilingual French professional with over 10 years of experience in customer-facing roles, including leadership in customer care, client success, and community management. I excel at managing key accounts, fostering customer loyalty, solving complex problems, and driving performance. I thrive in international, multicultural teams and enjoy leading cross-functional initiatives that enhance customer engagement and contribute to revenue growth through thoughtful brand strategy and content leadership.

Benjamin Amsellem

3D Animator, 3D Designer, Content Creator, +5

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I'm Benjamin Amsellem, a multilingual French professional with over 10 years of experience in customer-facing roles, including leadership in customer care, client success, and community management. I excel at managing key accounts, fostering customer loyalty, solving complex problems, and driving performance. I thrive in international, multicultural teams and enjoy leading cross-functional initiatives that enhance customer engagement and contribute to revenue growth through thoughtful brand strategy and content leadership.…I'm Benjamin Amsellem, a multilingual French professional with over 10 years of experience in customer-facing roles, including leadership in customer care, client success, and community management. I excel at managing key accounts, fostering customer loyalty, solving complex problems, and driving performance. I thrive in international, multicultural teams and enjoy leading cross-functional initiatives that enhance customer engagement and contribute to revenue growth through thoughtful brand strategy and content leadership.

Available to hire

I’m Benjamin Amsellem, a multilingual French professional with over 10 years of experience in customer-facing roles, including leadership in customer care, client success, and community management. I excel at managing key accounts, fostering customer loyalty, solving complex problems, and driving performance.

I thrive in international, multicultural teams and enjoy leading cross-functional initiatives that enhance customer engagement and contribute to revenue growth through thoughtful brand strategy and content leadership.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

French

Fluent

English

Fluent

Spanish; Castilian

Advanced

Work Experience

External Advisor at LR9byLorenzo (AGOG)

January 1, 2025 - December 31, 2026

Developed and executed social media brand strategy; supervised content production; defined and maintained brand guidelines across platforms.

External Advisor at #LR9byLorenzo (AGOG)

January 1, 2025 - January 1, 2026

Developed and executed social media brand strategy. Supervised content production. Defined and maintained brand guidelines across platforms.

External Advisor at Noly (AGOG)

January 1, 2024 - January 1, 2025

Developed social media brand strategy. Supervised content production and led a team of community managers.

External Advisor at St Dalfour (AGOG)

January 1, 2023 - January 1, 2024

Developed and executed social media brand strategy. Supervised content production and led a team of community managers. Defined and maintained brand guidelines across platforms.

Customer Care Team Leader at Booking.com

January 1, 2010 - January 1, 2012

Managed complex customer relationships, specializing in escalation and high-stakes cases. Delivered best-in-class customer service by leading a multilingual support team. Provided insights on customer behavior and helped implement retention strategies. Trained staff on handling sensitive issues and CRM use. Collaborated with cross-functional departments (technical, legal, product) to streamline operations.

Team Leader, Customer Care at RueDuCommerce.com

January 1, 2008 - January 1, 2010

Oversaw 40 agents in a fast-paced customer care environment. Implemented training and quality assurance programs. Led ISO certification process. Managed technical data and online product databases.

Founder / Audio & Multimedia Producer at No Name Studio/ AGOG Paris

January 1, 1996 - December 31, 2026

Founder and producer overseeing multimedia projects (audio and video) for advertising and the music industry; built strong client relationships through ongoing engagement and delivery of creative solutions.

Founder / Audio & Multimedia Producer at No Name Studio / AGOG Paris

January 1, 1996 - January 1, 2026

Managed multimedia projects (audio/video) for advertising and music industry. Developed strong client relationships through continuous engagement and delivery of creative solutions.