I am an independent and focused individual who takes initiative and consistently goes beyond what is expected. I have recently moved to Scotland to gain international life and work experience. I have several years of experience in customer-facing roles, team management, and general administration, and I pride myself on being reliable, organized, and easy to work with.

I am an independent and focused individual who takes initiative and consistently goes beyond what is expected. I have recently moved to Scotland to gain international life and work experience. I have several years of experience in customer-facing roles, team management, and general administration, and I pride myself on being reliable, organized, and easy to work with.

Available to hire

I am an independent and focused individual who takes initiative and consistently goes beyond what is expected. I have recently moved to Scotland to gain international life and work experience.
I have several years of experience in customer-facing roles, team management, and general administration, and I pride myself on being reliable, organized, and easy to work with.

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Language

English
Fluent

Work Experience

Gym Membership Manager at The Trusts Arena
January 1, 2022 - Present
Oversaw sales, memberships and marketing activities, including social media, EDMs, digital screens, and in-club promotions. Created and delivered structured promotional plans and managed outreach to local businesses. Built customer relationships, improved retention, and contributed to overall member experience. Responsible for opening and closing procedures and coordinating store operations.
Administrative Assistant at Blackmore, Virtue & Owens
February 1, 2021 - April 30, 2022
Provided administrative support, including confidential data entry, receptionist duties, and client communications. Assisted with anti-money laundering information gathering and documentation. Organized files, processed orders, and supported team in day-to-day operations.
Department Manager at Cotton On Mega
November 1, 2019 - December 31, 2020
Managed departmental operations, budgeting, forecasting and cost control. Led staff, coordinated sales initiatives, and oversaw opening/closing procedures and store performance. Ensured high standards of customer service and merchandising.
Senior Part Timer at Cotton On Mega
November 1, 2015 - November 1, 2019
Retail role focusing on customer service, merchandising, stock handling, and training of new staff.
Membership Manager (Gym) at The Trusts Arena
October 1, 2022 - December 1, 2025
Oversaw sales, memberships, and marketing activities including social media, EDMs, digital screens, and in-club promotions. Created and delivered structured promotional plans and managed outreach to local businesses. Managed customer relationships across sales, retention, and overall member experience. Coordinated gym events and member challenges to drive engagement. Prepared monthly financial reports and provided clear summaries to management. Achievements include Recipient of The Trusts Arena Team Player Award (2023) and Team of the Year (2024).
Senior Part-Timer at Cotton On Mega
November 1, 2015 - November 1, 2019
Retail experience: serving customers, handling money, stock, cleaning, and training new staff.

Education

Bachelor of Commerce at The University of Auckland
January 1, 2017 - December 31, 2019
High School Diploma at Mary Rutherford College
January 1, 2012 - December 31, 2016
Fitness & Boxing Program at Arena Fitness & Boxing – The Trusts Arena
October 1, 2022 - December 1, 2025
Secondary Education at Rutherford College
January 1, 2012 - January 1, 2016
Bachelor of Commerce at The University of Auckland
January 1, 2017 - January 1, 2019

Qualifications

Bachelor of Commerce
January 1, 2017 - December 31, 2019
High School Diploma
January 1, 2012 - December 31, 2016
Fitness & Boxing Certification
October 1, 2022 - December 1, 2025

Industry Experience

Retail, Professional Services, Media & Entertainment, Consumer Goods, Education