Available to hire
I am Micheil Belmore, a telecommunications specialist with more than 20 years of hands-on experience delivering fibre optic network innovations, technical service excellence, and cross-functional project leadership. I blend practical engineering with strategic oversight to create reliable solutions for enterprise and government clients while fostering high-performing teams.
I thrive on standardizing procedures, driving quality improvements, and coordinating complex restorations to minimize downtime. Outside of telecom, I contribute to music and arts festivals through immersive audio production and volunteer leadership, always aiming for friendly collaboration and clear communication.
The art started 4 years ago and has not stopped.
Rabbitholecreations dot org
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
French
Intermediate
English
Fluent
Work Experience
Telecommunications at Various. Mainly Rogers
May 5, 2005 - PresentHeld various positions, technician, Senior Technician, Project Management, Lead Hand, Fiber Optic Technician
Fiber Construction Network Implementation Specialist at Rogers Communications Inc.
April 1, 2022 - August 1, 2024Managed multiple fibre network projects, overseeing planning, installation, testing, and emergency response to ensure optimal performance and timely completion. Led cross-functional teams to implement innovative fibre solutions, resulting in improved network reliability and streamlined operations. Maintained rigorous technical documentation and quality standards, driving continuous improvement across the region.
Senior Service Technician at Rogers Communications Inc.
January 1, 2020 - April 1, 2022Delivered high-security technical support for government and VIP clients, including the Prime Minister’s Office and federal agencies. Resolved complex service challenges and developed custom solutions for critical events and enterprise clients. Served as senior escalation point, ensuring confidentiality and technical excellence in sensitive environments.
Home Entertainment Specialist at Rogers Communications Inc.
May 1, 2012 - January 1, 2020Installed and maintained residential cable and fibre systems, consistently achieving top customer satisfaction ratings. Optimized service delivery through proactive troubleshooting and preventative maintenance.
Telecommunications Mobile Field Technician at Spectrum/Forefront Cable (Rogers Contract)
June 1, 2008 - May 1, 2012Installed and serviced cable and internet systems for residential and small business clients. Documented service activities and maintained equipment to exceed company standards.
Lead Hand at Globe Tech Communications
December 1, 2005 - June 1, 2008Supervised field teams of up to 22 contractors, optimizing workforce efficiency and project delivery. Recruited, trained, and mentored technicians; enforced safety and quality standards.
Technical Field Sales Representative at Globe Tech Communications
May 1, 2005 - June 1, 2008Conducted service audits, technical sales, and installations, driving revenue recovery and customer engagement.
Web Design (contract) at Department of National Defence
July 1, 2007 - September 1, 2007Designed a web page for the Military National Advisory Board; ensured compliance with CSE HTML standards and XHTML readiness.
Customer Service Representative at Star Tek Canada (AT&T Wireless Contract)
May 1, 2002 - May 1, 2005Provided advanced troubleshooting and billing support, earning selection to the National Advisory Board for Canadian operations. Developed and led a customer service improvement initiative adopted nationwide.
Electrical Apprentice at TC Electric & Laurier Electric
June 1, 2001 - September 1, 2001Supported licensed electricians with installations and repairs; learned safety and compliance protocols.
Technical Event Coordinator & Audio Production at Independent / Self-employed
January 1, 2024 - PresentCoordinated technical and volunteer teams for major music and arts festivals, such as Ottawa Jazz Festival, ensuring seamless operations and broadcast-quality audio delivery. Produced immersive audio projects leveraging advanced spatial techniques and environmental recording.
Education
Diploma at Algonquin College
September 1, 2024 - September 1, 2025Music Industry Arts
College Diploma, Music Industry Arts at Algonquin College
January 1, 2024 - January 1, 2025Certificate, Broadband Fibre Transport Specialist at SCTE
January 1, 2019 - January 1, 2019Certificate, Broadband Distribution Specialist at SCTE
January 1, 2019 - January 1, 2019A+ Essentials (Practical Application & Hardware) at Algonquin College
January 1, 2011 - January 1, 2011Basic Electrical Certificate at Algonquin College
January 1, 2003 - January 1, 2003High School Diploma at St. Joseph’s Secondary School, Cornwall
January 1, 2002 - January 1, 2002Qualifications
WHMIS, CPR & First Aid
January 1, 2025 - February 11, 2026Fall Arrest, Confined Space Entry, Electrical Safety Awareness, Defensive Driving, Bucket Truck Operation
January 1, 2022 - February 11, 2026Industry Experience
Agriculture & Mining, Computers & Electronics, Energy & Utilities, Gaming, Government, Media & Entertainment, Software & Internet, Telecommunications, Retail, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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