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I am a project and operations professional with nearly three years of experience supporting complex, multi-stakeholder projects in regulated cultural and public institutions. I thrive in cross-functional settings, coordinating logistics, documentation, and stakeholder communication to keep programs on track across multiple sites. I enjoy data-driven decision-making, improving workflows, and ensuring compliance and high-quality service delivery. Collaborative by nature, I work well across teams to deliver thoughtful, impactful programs in heritage and public-sector environments.…I am a project and operations professional with nearly three years of experience supporting complex, multi-stakeholder projects in regulated cultural and public institutions. I thrive in cross-functional settings, coordinating logistics, documentation, and stakeholder communication to keep programs on track across multiple sites. I enjoy data-driven decision-making, improving workflows, and ensuring compliance and high-quality service delivery. Collaborative by nature, I work well across teams to deliver thoughtful, impactful programs in heritage and public-sector environments.

Benjamin Averia

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I am a project and operations professional with nearly three years of experience supporting complex, multi-stakeholder projects in regulated cultural and public institutions. I thrive in cross-functional settings, coordinating logistics, documentation, and stakeholder communication to keep programs on track across multiple sites. I enjoy data-driven decision-making, improving workflows, and ensuring compliance and high-quality service delivery. Collaborative by nature, I work well across teams to deliver thoughtful, impactful programs in heritage and public-sector environments.…I am a project and operations professional with nearly three years of experience supporting complex, multi-stakeholder projects in regulated cultural and public institutions. I thrive in cross-functional settings, coordinating logistics, documentation, and stakeholder communication to keep programs on track across multiple sites. I enjoy data-driven decision-making, improving workflows, and ensuring compliance and high-quality service delivery. Collaborative by nature, I work well across teams to deliver thoughtful, impactful programs in heritage and public-sector environments.

Available to hire

I am a project and operations professional with nearly three years of experience supporting complex, multi-stakeholder projects in regulated cultural and public institutions. I thrive in cross-functional settings, coordinating logistics, documentation, and stakeholder communication to keep programs on track across multiple sites.

I enjoy data-driven decision-making, improving workflows, and ensuring compliance and high-quality service delivery. Collaborative by nature, I work well across teams to deliver thoughtful, impactful programs in heritage and public-sector environments.

Skills

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Experience Level

Microsoft Excel

Expert

Microsoft Word

Expert

Microsoft PowerPoint

Expert

Language

English

Fluent

Tagalog

Fluent

French

Intermediate

Work Experience

Project & Collections Support Placement at Historic Royal Palaces

September 1, 2025 - Present

Supported cross-functional projects involving conservation, curatorial, archives, and digital teams; contributed to exhibition preparation and collections access across multiple sites. Maintained and updated project documentation, condition reports, and asset records to ensure data accuracy, audit readiness, and compliance with organisational standards. Coordinated researcher and visitor access appointments; supported digital engagement initiatives and content updates. Contributed to process improvements in documentation and storage workflows to enhance operational efficiency.

Operations & Visitor Services Assistant at US Capitol Visitor Center

March 1, 2025 - September 1, 2025

Supported daily operations for high-volume public programmes within a secure, high-profile environment, ensuring service quality, safety, and accessibility. Managed visitor flow, group logistics, and schedule coordination to meet operational requirements. Collaborated with internal teams to deliver public programmes in line with organisational procedures. Collected and reviewed visitor feedback and operational data to support service improvements and programme adjustments.

Project & Logistics Technician at ELY, INC.

December 1, 2023 - December 1, 2024

Coordinated logistics for travelling exhibitions, overseeing packing, transport, installation, and deinstallation across multiple institutions and venues. Maintained asset documentation and records using collections management systems, ensuring data integrity, traceability, and compliance with professional standards. Supported environmental monitoring, risk mitigation, and compliance activities in line with institutional requirements. Worked with project teams to deliver installations on schedule while meeting client, safety, and quality standards.