Benjamin Quarless
I’m a senior content and communications professional who helps organisations turn complex topics into clear, engaging stories that build trust, engage audiences, and drive growth.
About
I’m a senior content and communications professional who helps organisations turn complex topics into clear, engaging stories that build trust, engage audiences, and drive growth. I’ve led content functions and campaigns across high-growth healthcare and digital health environments, owning strategy across brand, web, SEO, CRM, integrated campaigns and thought leadership.
As a writer, I’ve covered a wide variety of industries, including healthcare, architecture, luxury, finance, and e-commerce.
I enjoy partnering with senior leaders and specialist experts to shape tone of voice, strengthen messaging, and deliver everything from executive communications and PR coverage to conversion-focused copy across customer journeys. From building editorial governance and workflows to optimising performance with analytics and A/B testing (including AI-enabled processes), I’m focused on sustainable impact and organic growth for businesses and organisations of all sizes.
- 12 years' experience
- Joined September 2026
Skills· 5
Industry experience
- Healthcare
More experts in London, United Kingdom
Work experience· 9 roles
Provided senior communications consultancy across brand, marketing and business development for an international architecture studio. Planned and delivered content aligned to marketing and major bid/proposal priorities, managing submissions from early planning through final delivery. Developed project narratives, proposals and presentations, translating complex architectural and technical concepts into digestible, high-profile communications while maintaining consistency of tone and messaging across all client-facing materials.
Owned content strategy across brand, web, SEO, CRM, campaigns and thought leadership, and built/managed the in-house content team with editorial standards, workflows and governance. Led tone of voice and messaging development to ensure consistency across brand and patient communications. Drove organic traffic growth of 150%+ over two years (with top pages attracting 800k+ monthly visits), led multichannel mental health/ADHD/autism campaigns reaching 250k+ people, and improved patient journeys by increasing click-through rates by 40%. Led PR and thought leadership, securing coverage including BBC News, The Guardian and The Telegraph, and partnered with clinicians to ensure accuracy and accessibility; also supported internal/change communications during rapid growth and acquisition. Introduced AI-enabled workflows to improve efficiency while maintaining clinical and editorial governance.
Worked on copy and content creation as part of the Gensler team in a professional services/design environment.
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