I'm a results-driven Quality Analyst and AI & Data Specialist with 6+ years of experience in quality assurance, data analysis, AI/ML data operations, and process improvement. I design performance dashboards, lead data and video annotation projects, and apply Generative AI and Large Language Models (LLMs) to optimise workflows. I thrive on turning complex data into clear, actionable insights that support strategic decision-making. I'm committed to continuous improvement, delivering accurate, data-driven results, and collaborating with cross-functional teams to enhance model quality, operational efficiency, and stakeholder value.

Benson Irungu Waithira

I'm a results-driven Quality Analyst and AI & Data Specialist with 6+ years of experience in quality assurance, data analysis, AI/ML data operations, and process improvement. I design performance dashboards, lead data and video annotation projects, and apply Generative AI and Large Language Models (LLMs) to optimise workflows. I thrive on turning complex data into clear, actionable insights that support strategic decision-making. I'm committed to continuous improvement, delivering accurate, data-driven results, and collaborating with cross-functional teams to enhance model quality, operational efficiency, and stakeholder value.

Available to hire

I’m a results-driven Quality Analyst and AI & Data Specialist with 6+ years of experience in quality assurance, data analysis, AI/ML data operations, and process improvement. I design performance dashboards, lead data and video annotation projects, and apply Generative AI and Large Language Models (LLMs) to optimise workflows. I thrive on turning complex data into clear, actionable insights that support strategic decision-making.

I’m committed to continuous improvement, delivering accurate, data-driven results, and collaborating with cross-functional teams to enhance model quality, operational efficiency, and stakeholder value.

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Language

English
Fluent
Swahili
Fluent

Work Experience

IT Trainer at Petanns Computer College
January 1, 2015 - December 31, 2015
Delivered hands-on instruction in Microsoft Excel, PowerPoint, MS Access, and foundational computing to diverse learner cohorts.
AI & ML Associate at Sama
January 1, 2016 - January 1, 2017
Executed structured data and video annotation for machine learning model training pipelines. Identified and resolved dataset discrepancies to uphold data integrity and model performance benchmarks.
Quality Analyst at Sama
January 1, 2017 - Present
Designed and maintained performance dashboards, built quality trackers and reporting frameworks; conducted quality reviews of AI/ML training datasets; delivered feedback and training recommendations; collaborated with ML engineers to refine annotation guidelines for LLM and Generative AI model-training projects.
Operator at Invisible Technologies
January 1, 2019 - December 31, 2019
Performed web research, data entry, transcription, and CRM management tasks; maintained high accuracy standards in a remote, deadline-driven environment.
AI Training Data Specialist at CloudFactory
January 1, 2024 - Present
Execute quality assurance reviews and data annotation tasks across diverse datasets, contributing to the development of accurate and reliable AI training data for Machine Learning systems.

Education

B.Sc. Computer Science at South Eastern Kenya University
January 1, 2011 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education