Available to hire
I am a committed, motivated and organized administrative professional with exceptional customer service and decision-making skills.
I thrive in collaborative teams, bring a strong work ethic, professional demeanor, and sound time-management abilities to support IT, HR, and operations.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Language
Polish
Fluent
English
Advanced
Czech
Advanced
Work Experience
IT Support at Kyndryl s r.o.
January 1, 2024 - January 1, 2025Delivered IT support and customer service, resolved technical incidents, and collaborated with cross-functional teams to maintain service quality.
Customer Service Specialist at Health Brands s r. o.
January 1, 2022 - PresentProvided customer service for health brand products, managed inquiries, orders, and client relationships.
Team Lead at Darfon Electronics Corp.
January 1, 2021 - January 1, 2022Led electronics manufacturing operations, coordinated tasks, tracked performance and ensured adherence to quality standards.
Quality Control Specialist at 100% REWORK s.r.o.
January 1, 2021 - January 1, 2021Performed 100% rework quality control inspections, documented findings, and implemented corrective actions to reduce defects.
BGA Operator – RC Technician at SMS InfoComm s r. o.
January 1, 2019 - January 1, 2020Operated BGA rework equipment and RC testing tools; performed soldering, inspection and maintenance of equipment.
HRSSC Project Support at DixonsCarphone
January 1, 2019 - January 1, 2019Supported HR Shared Services Center projects with data entry, reporting and process documentation.
Production Worker at Megatech Industries
January 1, 2019 - January 1, 2019Participated in production line activities, followed workflows and ensured quality and safety standards.
Customer Service Specialist (E-shop Manager) at Alensa s.r.o
January 1, 2017 - January 1, 2019Handled customer inquiries for online shop, processed orders and maintained client relationships.
HR Operations Administrator at Accenture
January 1, 2016 - January 1, 2017Administered HR operations tasks, data entry and reporting to support HR processes.
Senior Specialist at Special Operations Component Command
January 1, 2011 - January 1, 2015Senior specialist in a military operational command, coordinating logistics and communications.
Adviser/Consultant at Polish Military Contingent in Afghanistan
January 1, 2010 - January 1, 2010Advised on mission-related matters as part of a Polish military contingent deployed abroad.
Photo Lab Technician at Sonar
January 1, 2009 - January 1, 2010Performed photo lab processing and quality checks, contributing to production output.
Senior Specialist at Institute of National Remembrance
January 1, 2007 - January 1, 2008Provided specialist support in archives and documentation for the Institute of National Remembrance.
Editor at Publishing House Fort
January 1, 2004 - January 1, 2007Edited manuscripts and coordinated publishing workflow at Fort publishing house.
Specialist in Digital Archive at East European State High School
January 1, 2004 - January 1, 2007Managed digital archives and archival records for the East European State High School project.
Education
Master of Arts, History at Jagiellonian University
January 1, 2005 - January 1, 2007Postgraduate, European Integration at Tischner European University
January 1, 2004 - January 1, 2005Bachelor of Arts, History and Archivistics at East European State High School
January 1, 2001 - January 1, 2004Technician, Computer Sciences at Computer College
January 1, 2001 - January 1, 2003Qualifications
Industry Experience
Professional Services, Software & Internet, Manufacturing, Government, Media & Entertainment
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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