Bettina Espinosa Machado

Available to hire

Marketing and Events professional with over eight years of experience across digital marketing, social media, customer engagement, and large-scale event coordination.

About

Marketing and Events professional with over eight years of experience across digital marketing, social media, customer engagement, and large-scale event coordination. Skilled in content creation, campaign execution, stakeholder management, and project coordination, with a proven ability to deliver high-quality outcomes in fast-paced environments. Highly organised, detail-oriented, and adaptable, with strong communication skills and a customer-focused mindset. Experienced working across hospitality, retail, and corporate sectors, bringing creativity, professionalism, and a hands-on approach to every project.

  • Joined November 2024

Industry experience

  • Consumer Goods
  • Media & Entertainment
  • Travel & Hospitality
  • Professional Services
  • Education
  • Retail

Projects · 8

  • Media Coordinator
  • Social Media Freelancer
  • Media Coordinator
  • Social Media Freelancer
  • Media Coordinator
  • Social Media Freelancer
  • Media Coordinator
  • Social Media Freelancer
  • Media Coordinator
  • Social Media Freelancer
  • Media Coordinator
  • Social Media Freelancer
  • Media Coordinator
  • Social Media Freelancer
  • Media Coordinator
  • Social Media Freelancer

Work experience· 21 roles

Hospitality Staff · Multiple Venues, Sydney/Gold Coast, AustraliaDec 2022 – Sep 2025 · 2 yrs 10 mos

Delivered high-quality customer service, fostering loyalty and a positive brand experience. Led and trained teams, improved efficiency during busy service periods. Supported promotional activities including seasonal menu launches and visual merchandising.

Hospitality Staff · Australian Hospitality StaffDec 2022 – Sep 2025 · 2 yrs 10 mos

Delivered high-quality customer service for events at multiple venues; supported promotional activities and ensured safety and smooth operations.

Hospitality Staff · Pinnacle PeopleOct 2020 – Dec 2022 · 2 yrs 3 mos

Provided high-quality customer service for events with over 1,500 guests; conducted quality evaluations; resolved customer inquiries by collaborating with professionals; coordinated with security and other departments to ensure safety and smooth operations; followed health and safety protocols; liaised with wait staff, kitchen staff, and management to ensure seamless service.

Events Staff Member · Pinnacle PeopleJul 2020 – Sep 2025 · 5 yrs 3 mos
Warehouse & Factory Hand · Various venues, Sydney, AustraliaMar 2018 – Present · 8 yrs 9 mos
Warehouse & Factory Hand · Various venues, Sydney, AustraliaMar 2018 – Present · 8 yrs 9 mos
Warehouse & Factory Hand · Various venues, SydneyMar 2018 – Present · 8 yrs 9 mos
Marketing Specialist · Grupo RBSMar 2018 – Sep 2025 · 7 yrs 7 mos

Education· 19

Bachelor of Business & Marketing · PUCRS2007 – 2012
MBA of Construction & Branding Management Marketing · ESPM2016 – 2017
Diploma of Social Media Marketing · Australian Pacific College2019 – 2020
Adv. Diploma of Marketing & Communication · Australian Pacific College2020 – 2021

Certifications and awards· 13

Google Ads Display professional2022 – 2023
Google Ads Display Professional2023 – 2025
How to Build a Business Presentation2016 – 2025
How to Engage the Audience2015 – 2025

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