Available to hire
I am Brian A. George, a transportation and security professional with more than 14 years of experience in railroad operations, crew management, and security administration. I excel at operational coordination, safety compliance, and delivering outstanding customer service, routinely managing complex scheduling and logistical challenges.
Recently I expanded my toolkit to include digital design and content creation, with hands-on experience in Canva, Adobe Creative Suite, Figma, Filmora, and AI-powered productivity platforms like ChatGPT and Claude. I’m a strong communicator with meticulous attention to detail, and I thrive in cross-department collaboration to optimize performance and safety.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Work Experience
Creative Designer at 211INC
December 1, 2019 - October 29, 2025Designs and produces digital content and multimedia assets; leverages Adobe Creative Cloud for photo editing, masking, color correction, and environmental modifications; integrates AI tools (ChatGPT, Claude AI, DALL-E, Leonardo AI, Ideogram) to streamline research, asset generation, and marketing initiatives.
Crew Dispatcher at Metro North Railroad
January 1, 2021 - October 29, 2025Assigns train crews to scheduled and special trains; monitors qualifications, hours of service, and availability; communicates work assignments and delays; coordinates with departments to optimize crew utilization; maintains detailed records of duty hours; uses multiple systems to manage operations.
Customer Service Representative / Public Announcer Relief at Metro North Railroad
December 31, 2020 - December 31, 2020Handled inbound inquiries, issued public announcements, distributed schedule information, updated train/track information across systems, and compiled reports of lost items.
Security Officer at Transportation Security Administration
July 1, 2017 - July 1, 2017Operated x-ray machines and detection devices; conducted colorimetric and liquid tests; performed pat downs and searches; verified identifications for accuracy and potential fraud; observed passenger behavior and conducted gate inspections; utilized office equipment.
Crew Dispatcher at Metro North Railroad
January 1, 2021 - November 26, 2025Manage crew assignments for scheduled, extra, and unscheduled train services, optimizing resource allocation; monitor and maintain compliance with crew qualifications, hours of service, and federal regulations; coordinate cross-departmentally to maximize crew utilization and operational efficiency; utilize multiple software systems for crew management and maintain comprehensive duty records; communicate effectively with train crews regarding assignments, delays, and schedule modifications.
Customer Service Representative / Public Announcer at Metro North Railroad
December 31, 2020 - December 31, 2020Delivered exceptional customer service through inbound call management and public announcements; disseminated critical train schedule information including changes, delays, and cancellations; operated multiple systems to update train and track information in real-time; compiled and managed lost property reports and customer inquiries.
Security Officer (Pay Band F) at Transportation Security Administration
December 1, 2010 - November 26, 2025Operate advanced x-ray machines and detection equipment to ensure passenger safety; conduct thorough security screenings including document verification and behavioral observation; perform specialized testing procedures and maintain current knowledge of security intelligence; selected for UN General Assembly Support (2013-2015), DHS Surge Force Volunteer; serve on Safety Action Team, Joint Awards Committee, Standards & Evaluation Assessor.
Customer Service Representative / Public Announcer at Metro North Railroad
July 1, 2017 - December 1, 2020Delivered customer service through inbound calls and public announcements, providing accurate and timely train information during changes, delays, and cancellations. Updated train and track data in real time using multiple systems and tools. Managed inquiries and lost property reports, ensuring a responsive and professional customer experience.
Education
Resource Economics at North Carolina State University
January 1, 2000 - January 1, 2002Business Administration at Saint Augustine's College
January 1, 1998 - January 1, 2000High School Diploma at Hackensack Christian Schools
January 1, 1995 - January 1, 1998Bachelor of Science in Resource Economics at North Carolina State University
January 11, 2030 - November 26, 2025Business Administration Studies at Saint Augustine's College
January 11, 2030 - November 26, 2025Bachelor of Science in Resource Economics at North Carolina State University
January 11, 2030 - January 1, 2026Business Administration Studies at Saint Augustine's College
January 11, 2030 - January 1, 2026Bachelor of Science in Resource Economics at North Carolina State University
January 11, 2030 - January 29, 2026Business Administration Studies at Saint Augustine's College
January 11, 2030 - January 29, 2026Bachelor of Science in Resource Economics (66 credits completed) at NORTH CAROLINA STATE UNIVERSITY
January 11, 2030 - January 29, 2026Business Administration Studies (58 credits completed) at SAINT AUGUSTINE'S COLLEGE
January 11, 2030 - January 29, 2026Qualifications
Locomotive Operator's Provisional License
January 1, 2008 - October 29, 2025NORAC Qualified
January 1, 2008 - October 29, 2025TSA Certificate of Recognition - PASS Level 5 Performance
January 1, 2011 - October 29, 2025NORAC Qualified
January 11, 2030 - November 26, 2025TSA Certificate of Recognition (PASS Level 5)
January 1, 2011 - November 26, 2025NORAC Qualified
January 11, 2030 - January 1, 2026TSA Certificate of Recognition (PASS Level 5 Performance)
January 11, 2030 - January 1, 2026NORAC Qualified
January 11, 2030 - January 29, 2026TSA Certificate of Recognition (PASS Level 5 Performance)
January 11, 2030 - January 29, 2026NORAC Qualified
January 11, 2030 - January 29, 2026TSA Certificate of Recognition (PASS Level 5 Performance)
January 11, 2030 - January 29, 2026Industry Experience
Transportation & Logistics, Media & Entertainment, Professional Services, Government, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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