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Analytical and detail-oriented Research Analyst with 8+ years of experience in historical research, data analysis, documentation, and insight reporting. Skilled in collecting, validating, and interpreting complex datasets to deliver accurate, actionable insights that drive strategic decisions. Proficient in CRM systems (Salesforce, Zendesk), data visualization, digital record management, and research-based reporting. Recognized for precision, independence, and the ability to meet tight deadlines while supporting organizational efficiency and informed decision-making.…Analytical and detail-oriented Research Analyst with 8+ years of experience in historical research, data analysis, documentation, and insight reporting. Skilled in collecting, validating, and interpreting complex datasets to deliver accurate, actionable insights that drive strategic decisions. Proficient in CRM systems (Salesforce, Zendesk), data visualization, digital record management, and research-based reporting. Recognized for precision, independence, and the ability to meet tight deadlines while supporting organizational efficiency and informed decision-making.

Eakta Bhanushali

Data Analyst, Data Scientist, Project Manager, +2

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Analytical and detail-oriented Research Analyst with 8+ years of experience in historical research, data analysis, documentation, and insight reporting. Skilled in collecting, validating, and interpreting complex datasets to deliver accurate, actionable insights that drive strategic decisions. Proficient in CRM systems (Salesforce, Zendesk), data visualization, digital record management, and research-based reporting. Recognized for precision, independence, and the ability to meet tight deadlines while supporting organizational efficiency and informed decision-making.…Analytical and detail-oriented Research Analyst with 8+ years of experience in historical research, data analysis, documentation, and insight reporting. Skilled in collecting, validating, and interpreting complex datasets to deliver accurate, actionable insights that drive strategic decisions. Proficient in CRM systems (Salesforce, Zendesk), data visualization, digital record management, and research-based reporting. Recognized for precision, independence, and the ability to meet tight deadlines while supporting organizational efficiency and informed decision-making.

Available to hire

Analytical and detail-oriented Research Analyst with 8+ years of experience in historical research, data analysis, documentation, and insight reporting. Skilled in collecting, validating, and interpreting complex datasets to deliver accurate, actionable insights that drive strategic decisions. Proficient in CRM systems (Salesforce, Zendesk), data visualization, digital record management, and research-based reporting. Recognized for precision, independence, and the
ability to meet tight deadlines while supporting organizational efficiency and informed decision-making.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Research Analyst — Site History at IT Pros

January 2, 2023 - Present

Performs comprehensive research on commercial, industrial, and residential properties using municipal records, business directories, historical maps, and newspaper archives. Prepares clear, concise historical abstracts documenting prior uses, owners/occupants, and key site features for environmental due diligence. Publishes 15+ research reports and findings; collaborates with cross-functional teams to curate online exhibits, increasing web traffic by 25%.

Research Analyst at SmartFox (Customer Insights)

October 1, 2021 - December 31, 2022

Collected, analyzed, and validated client data to identify trends and optimize retention strategies. Upheld CRM and digital record management, ensuring accuracy for reporting and insights. Produced structured analytic reports summarizing client behavior and performance metrics.

Research & Data Analyst (Customer Insights) at Smartfox

October 1, 2021 - December 1, 2022

Collected, analyzed, and validated client data to identify trends and optimize retention strategies. Conducted market and competitor research to inform sales strategies and decision-making. Upheld CRM and digital records, ensuring accuracy for reporting and insights. Produced structured analytical reports summarizing customer behavior and performance metrics. Collaborated with cross-functional teams to provide research-driven recommendations.

Customer Insights at Smartfox

October 1, 2021 - December 1, 2022

Collected, analyzed, and validated client data to identify trends and optimize retention strategies. Conducted market and competitor research to inform sales strategies and decision-making. Maintained CRM and digital records, ensuring accuracy of reporting and insights. Produced structured analytics reports on client behavior and performance metrics. Collaborated with cross-functional teams to provide research-driven recommendations.

Talent Acquisition Research Specialist at Shivansh

January 1, 2020 - September 1, 2021

Executed in-depth research on candidates, companies, and market trends to support data-driven hiring. Maintained recruitment databases and ensured accuracy of candidate and job data. Compiled analytics reports on hiring trends and candidate pipelines for internal management. Investigated candidate credentials and employment history to ensure high-quality hiring decisions. Developed knowledge resources and documentation to streamline recruitment processes.

Education Research Consultant at Elite Tutorials

February 1, 2013 - December 31, 2019

Designed individualized learning research plans based on diagnostic data and performance analysis. Conducted research on educational methods and study adherence to optimize teaching strategies. Maintained progress tracking and prepared actionable recommendations for educators to implement improved outcomes.

Educational Research Consultant at Elite Tutorials

February 1, 2013 - December 1, 2019

Designed individualized learning research plans based on diagnostic data and performance analysis. Conducted research on educational methods and student behavior to optimize teaching strategies. Maintained and analyzed student progress databases and produced evidence-based reports. Used data visualization tools to track learning outcomes and improvement metrics. Prepared actionable evaluation reports for parents, teachers, and educational specialists.