Freelance Graphic Operator at Hawkeye

Specialized technical contract focusing on precision calibration and live officiating technology; operated primary and backup VAR monitors during refereeing reviews, and ensured broadcast quality.

Freelance Graphics Operator at Hawkeye (London)

Specialized in calibration and live-officiating technology; operated primary and backup VAR monitors; managed asset workflow for international shoots.

Graphics Operator at Hawkeye

Specialized contract focusing on precision calibration and live officiating technology; full rigging and calibration of live sporting tech.

Live Technical Support Engineer at Amazon Prime Video

Lead technical support and operational integrity for a global streaming giant, ensuring uptime for high-value live sports and linear content; managed 1,000+ linear channels and Tier-1 live sporting events, delivering content to millions of concurrent viewers worldwide. Spearheaded incident resolution for P1/P2 issues, complex transport stream errors, and Dynamic Ad Insertion (DAI) / SCTE operational failures during live transmissions. Developed proactive ticketing workflows, led onboarding for engineers, and drove automation to reduce manual interventions.

Support Engineer at Amazon Prime Video

Lead technical support and operational integrity for a global streaming giant, ensuring uptime for high-value live sports and linear content.

Freelance Production Assistant / Runner at London & On-Site Production Support

Provide on-site production support and troubleshooting for high-profile digital creators; coordinate with production teams to keep shoots on track.

Producer / Runner at Freelance / London & On-Site Production Support

Technical troubleshooting and on-site production support for high-profile digital creators (e.g., Chunkz, KSI).

Broadcast & Media Systems Engineer at Endeavor Streaming

Executed full rigging of sets (camera, lighting, audio) and managed secure transport of broadcast kit for international shoots; ensured broadcast quality.

Producer at Go Sunderland

On-site production coordination and logistic oversight for event shoots; led on-location shoots, equipment transport, and set-ups; collaborated with multiple teams to deliver content.

Producer at Stream Go (Sunderland)

Directed live event production; planned projects, timelines, and coordination for webinars and podcasts; configured on-site film & broadcast setups.

Producer at Stream Go

Live event production: project planning and timeline management for live webinars and podcasts; set up and management of rigs for on-site shoots.

iHub Technical Support Engineer at iHub

Monitored network traffic across servers/SBCs to mitigate fraud; configured hosted telephony solutions and performed data center patching.

Deployed software patches and managed Oracle databases via SQL scripting; resolved complex CRM errors (Salesforce/Remedy).

Technical Support Engineer at iHub

Monitored network traffic across servers/SBCs to mitigate fraud; configured hosted telephony solutions and performed data center patching.