I am a multi-disciplinary IT and digital marketing professional with over two decades of experience spanning pre-sales consultancy, managed print services, IT operations, project management, web development, facilities and vendor management, and digital marketing. I have consistently driven operational excellence, optimized processes, and delivered exceptional results across diverse industries. Throughout my career I’ve built and led high-performing teams, developed comprehensive strategies, and fostered strong client relationships that boosted revenue and engagement. I thrive on creating user-friendly digital solutions and go-to-market campaigns, and I’m driven by a passion for blending technology, design, and storytelling to help organizations grow.

Binoy Anto

I am a multi-disciplinary IT and digital marketing professional with over two decades of experience spanning pre-sales consultancy, managed print services, IT operations, project management, web development, facilities and vendor management, and digital marketing. I have consistently driven operational excellence, optimized processes, and delivered exceptional results across diverse industries. Throughout my career I’ve built and led high-performing teams, developed comprehensive strategies, and fostered strong client relationships that boosted revenue and engagement. I thrive on creating user-friendly digital solutions and go-to-market campaigns, and I’m driven by a passion for blending technology, design, and storytelling to help organizations grow.

Available to hire

I am a multi-disciplinary IT and digital marketing professional with over two decades of experience spanning pre-sales consultancy, managed print services, IT operations, project management, web development, facilities and vendor management, and digital marketing. I have consistently driven operational excellence, optimized processes, and delivered exceptional results across diverse industries.

Throughout my career I’ve built and led high-performing teams, developed comprehensive strategies, and fostered strong client relationships that boosted revenue and engagement. I thrive on creating user-friendly digital solutions and go-to-market campaigns, and I’m driven by a passion for blending technology, design, and storytelling to help organizations grow.

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Language

English
Fluent
Hindi
Intermediate
Tamil
Advanced
Malayalam
Advanced

Work Experience

Manager MPS & IT at ARC Document Solutions
July 1, 2016 - September 22, 2025
Orchestrated the management of existing customer relationships, ensuring alignment with their requirements and delivering support for MPS operations. Played an integral role in IT operations and vendor management. Led pre-sales proposals and RFP responses, developed strategies, and fostered client relationships, resulting in revenue growth and client satisfaction. Managed ISO 9001, 14001, 45001 QMS processes, and ensured adherence to quality standards. Led training, demonstrations, and proposals for clients; supported service delivery across projects; coordinated with customers and vendors to maintain seamless operations.
Manager MPS & IT at ARC Document Solutions
July 1, 2016 - September 22, 2025
Orchestrated the management of existing customer relationships, ensuring alignment with their requirements and delivering support for MPS operations. Led IT operations activities including asset monitoring, health assessments for servers and storage, software/hardware updates, and maintenance of ISO-quality documentation. Delivered comprehensive end-user support across systems and platforms, and supported vendor and contract governance. Spearheaded customer-focused initiatives, including print audits, portfolio management, and ensuring service excellence. Led the Sales Pipeline Tracking, analysis, proposals, and demonstrations as part of a standard sales cycle and supported team members with timely feedback and reporting.
Pre-Sales Consultant / Manager - Print Services at Almoayed Commercial Services
August 1, 2019 - Present
Conducted in-depth analysis of customer business needs and proposed technical solutions within the MPS portfolio, including cost-benefit proposals. Initiated strategic plans to expand the sales pipeline and organized MPS seminars/workshops. Fostered and maintained technical relationships with hardware/software vendors and supported demonstrations and proof-of-concept presentations. Managed customer queries and provided essential support for MPS contracts, concepts, and implementation plans. Led social media engagement for the group on LinkedIn, Facebook, and Instagram to enhance brand visibility.
Manager MPS & IT at ARC Document Solutions
July 1, 2016 - September 22, 2025
Orchestrated the management of existing customer relationships, ensured alignment with customer requirements, and led IT operations, server health checks, asset management, and documentation. Drove demonstrations, supported sales during meetings, and led post-sale support; delivered POCs and maintained vendor and client communications to uphold service excellence.

Education

Diploma in Software Engineering (VB6.0, FoxPro, Windows, COM) at University of Calicut, Kerala
January 1, 1996 - January 1, 1999
Bachelor of Commerce at University of Calicut, Kerala
January 1, 1994 - January 1, 1999
Bachelor of Commerce (B.Com) at University of Calicut, Kerala, India
January 1, 1996 - January 1, 1999
Diploma in Software Engineering at University of Calicut, Kerala
January 1, 1994 - January 1, 1996
Professional Diploma in Networking at IIT Ltd.
January 11, 2030 - September 22, 2025

Qualifications

Professional Diploma in Digital Marketing & E-Commerce
January 11, 2030 - September 22, 2025
ISO 9001, ISO 14001, ISO 45001 Quality Management Systems (QMS)
January 11, 2030 - September 22, 2025
Professional Diploma in Networking
January 11, 2030 - September 22, 2025
ISO 9001 Quality Management System (QMS)
January 11, 2030 - September 22, 2025
ISO 14001 Environmental Management System
January 11, 2030 - September 22, 2025
ISO 45001 Occupational Health & Safety Management System
January 11, 2030 - September 22, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education, Other