BERT LIZADA
Experienced training and customer support professional with a background in BPO and logistics. Skilled in managing training programs, creating learning materials, and handling customer inquiries via phone and email.
About
Experienced training and customer support professional with a background in BPO and logistics. Skilled in managing training programs, creating learning materials, and handling customer inquiries via phone and email.
Delivered virtual and onsite training sessions while supporting teams with clear, effective communication. Expanding skills in graphic design with a focus on illustration, infographics, posters, and vector artwork.
- 8 years' experience
- Joined January 2026
Languages
- EnglishFluent
Industry experience
- Education
- Professional Services
- Media & Entertainment
- Transportation & Logistics
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Work experience· 7 roles
Provide administrative and coordination support in a freight/logistics environment, including email and phone management, data entry and management, calendar coordination, and client communications. Supported onboarding and basic project coordination.
Handles email and phone management; project management assistance; meeting coordination for senior-level management; prepares training materials and presentations; conducts training sessions; ensures smooth communication and logistics.
Provides training facilitation and coaching, including creating training materials and managing data. Handles email and phone management and supports management through training sessions, quality assurance for trainees, and creation of presentation and infographic/graphic design outputs (posters and logos, where applicable). Manages data collection and storage, and contributes to training program execution and continuous improvement of learning resources.
Education
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