I'm a recent graduate in Business and Management from the University of Pécs, with a focus on accuracy, reliability, and continuous development. I value clear communication and adaptability, and I thrive in fast-paced environments where I can quickly adjust to new challenges and expectations. Currently, I work in customer support, leveraging strong communication skills daily. I'm a fast learner who thrives in both team and independent settings, and I'm eager to tackle roles that combine creativity, customer focus, and strategic thinking.

Bognár Panna

I'm a recent graduate in Business and Management from the University of Pécs, with a focus on accuracy, reliability, and continuous development. I value clear communication and adaptability, and I thrive in fast-paced environments where I can quickly adjust to new challenges and expectations. Currently, I work in customer support, leveraging strong communication skills daily. I'm a fast learner who thrives in both team and independent settings, and I'm eager to tackle roles that combine creativity, customer focus, and strategic thinking.

Available to hire

I’m a recent graduate in Business and Management from the University of Pécs, with a focus on accuracy, reliability, and continuous development. I value clear communication and adaptability, and I thrive in fast-paced environments where I can quickly adjust to new challenges and expectations.

Currently, I work in customer support, leveraging strong communication skills daily. I’m a fast learner who thrives in both team and independent settings, and I’m eager to tackle roles that combine creativity, customer focus, and strategic thinking.

See more

Experience Level

Intermediate
Intermediate

Language

Hungarian
Fluent
English
Fluent

Work Experience

Support Associate
January 1, 2023 - Present
Providing support to customers, partners, and couriers in both Hungarian and English; handling complaints, inquiries, and technical issues promptly and empathetically across multiple channels (chat, email). Conducting onboarding and training for new colleagues, including knowledge sharing and process handovers; collaborating effectively with internal teams such as logistics, partner relations, and marketing; engaging in continuous learning and development based on weekly feedback; communicating with customers in an empathetic and solution-oriented manner; solving problems quickly, even under pressure or in high-stress situations; confident use of digital systems and administrative tools.
Sales Representative
January 1, 2022 - December 31, 2023
Maintaining contact with existing clients and identifying new potential partners; presenting products and explaining sales offers over the phone; initiating cold calls and reaching out to potential new customers; assessing client needs and preparing personalized offers; administering sales processes and handling customer orders.

Education

Higher Education Certificate in Business Administration and Management at University of Pécs – Faculty of Business and Economics
January 1, 2023 - January 1, 2025

Qualifications

Higher Education Certificate in Business Administration and Management
January 1, 2023 - January 1, 2025

Industry Experience

Professional Services, Education, Retail

Experience Level

Intermediate
Intermediate

Hire a Content Producer

We have the best content producer experts on Twine. Hire a content producer in Budapest today.