Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm a recent graduate in Business and Management from the University of Pécs, with a focus on accuracy, reliability, and continuous development. I value clear communication and adaptability, and I thrive in fast-paced environments where I can quickly adjust to new challenges and expectations. Currently, I work in customer support, leveraging strong communication skills daily. I'm a fast learner who thrives in both team and independent settings, and I'm eager to tackle roles that combine creativity, customer focus, and strategic thinking.…I'm a recent graduate in Business and Management from the University of Pécs, with a focus on accuracy, reliability, and continuous development. I value clear communication and adaptability, and I thrive in fast-paced environments where I can quickly adjust to new challenges and expectations. Currently, I work in customer support, leveraging strong communication skills daily. I'm a fast learner who thrives in both team and independent settings, and I'm eager to tackle roles that combine creativity, customer focus, and strategic thinking.

Bognár Panna

Content Producer, Assistant Producer, Presenter





I'm a recent graduate in Business and Management from the University of Pécs, with a focus on accuracy, reliability, and continuous development. I value clear communication and adaptability, and I thrive in fast-paced environments where I can quickly adjust to new challenges and expectations. Currently, I work in customer support, leveraging strong communication skills daily. I'm a fast learner who thrives in both team and independent settings, and I'm eager to tackle roles that combine creativity, customer focus, and strategic thinking.…I'm a recent graduate in Business and Management from the University of Pécs, with a focus on accuracy, reliability, and continuous development. I value clear communication and adaptability, and I thrive in fast-paced environments where I can quickly adjust to new challenges and expectations. Currently, I work in customer support, leveraging strong communication skills daily. I'm a fast learner who thrives in both team and independent settings, and I'm eager to tackle roles that combine creativity, customer focus, and strategic thinking.

Available to hire

I’m a recent graduate in Business and Management from the University of Pécs, with a focus on accuracy, reliability, and continuous development. I value clear communication and adaptability, and I thrive in fast-paced environments where I can quickly adjust to new challenges and expectations.

Currently, I work in customer support, leveraging strong communication skills daily. I’m a fast learner who thrives in both team and independent settings, and I’m eager to tackle roles that combine creativity, customer focus, and strategic thinking.

Skills

Copywriting

CRM

Experience Level

Copywriting

Intermediate

CRM

Intermediate

Language

Hungarian

Fluent

English

Fluent

Work Experience

Support Associate

January 1, 2023 - Present

Providing support to customers, partners, and couriers in both Hungarian and English; handling complaints, inquiries, and technical issues promptly and empathetically across multiple channels (chat, email). Conducting onboarding and training for new colleagues, including knowledge sharing and process handovers; collaborating effectively with internal teams such as logistics, partner relations, and marketing; engaging in continuous learning and development based on weekly feedback; communicating with customers in an empathetic and solution-oriented manner; solving problems quickly, even under pressure or in high-stress situations; confident use of digital systems and administrative tools.

Sales Representative

January 1, 2022 - December 31, 2023

Maintaining contact with existing clients and identifying new potential partners; presenting products and explaining sales offers over the phone; initiating cold calls and reaching out to potential new customers; assessing client needs and preparing personalized offers; administering sales processes and handling customer orders.