I'm Bruno Prado, an operations-focused professional with over a decade of experience managing end-to-end workflows, SOPs, reporting, and cross-functional coordination in high-volume environments. I’ve designed and maintained SOPs, checklists, and guidelines to ensure consistency, compliance, and quality, while leading teams of 10–80 staff and coordinating with internal and external partners. My work at BSP Food Group in Brazil has sharpened my ability to own processes, monitor KPIs, and drive continuous improvements, with a strong habit of independent problem-solving and accountability. I'm actively transitioning to remote-first, internally focused roles with clear processes and documentation. I value asynchronous communication, structured documentation, and growth opportunities, and I’m flexible to overlap with North America, Europe, and partial APAC time zones. I bring reliability, fast learning, and a proactive mindset to establish robust operations support, data accuracy, and reporting in a remote setting.

Bruno Prado

I'm Bruno Prado, an operations-focused professional with over a decade of experience managing end-to-end workflows, SOPs, reporting, and cross-functional coordination in high-volume environments. I’ve designed and maintained SOPs, checklists, and guidelines to ensure consistency, compliance, and quality, while leading teams of 10–80 staff and coordinating with internal and external partners. My work at BSP Food Group in Brazil has sharpened my ability to own processes, monitor KPIs, and drive continuous improvements, with a strong habit of independent problem-solving and accountability. I'm actively transitioning to remote-first, internally focused roles with clear processes and documentation. I value asynchronous communication, structured documentation, and growth opportunities, and I’m flexible to overlap with North America, Europe, and partial APAC time zones. I bring reliability, fast learning, and a proactive mindset to establish robust operations support, data accuracy, and reporting in a remote setting.

Available to hire

I’m Bruno Prado, an operations-focused professional with over a decade of experience managing end-to-end workflows, SOPs, reporting, and cross-functional coordination in high-volume environments. I’ve designed and maintained SOPs, checklists, and guidelines to ensure consistency, compliance, and quality, while leading teams of 10–80 staff and coordinating with internal and external partners. My work at BSP Food Group in Brazil has sharpened my ability to own processes, monitor KPIs, and drive continuous improvements, with a strong habit of independent problem-solving and accountability.

I’m actively transitioning to remote-first, internally focused roles with clear processes and documentation. I value asynchronous communication, structured documentation, and growth opportunities, and I’m flexible to overlap with North America, Europe, and partial APAC time zones. I bring reliability, fast learning, and a proactive mindset to establish robust operations support, data accuracy, and reporting in a remote setting.

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Language

Portuguese
Fluent
English
Fluent

Work Experience

Operations & Business Manager (Owner-Operator) at BSP Food Group
July 1, 2013 - Present
Managed end-to-end operations for multiple business units, overseeing structured workflows, daily reports, inventory systems, and performance metrics. Designed and maintained SOPs, checklists, and guidelines to ensure consistency, compliance, and quality control. Coordinated schedules and task allocation for teams of 10–80 staff, ensuring deadlines and targets were met. Tracked KPIs related to costs, productivity, and efficiency using spreadsheets and internal reporting tools. Improved process efficiency by streamlining inventory tracking and ordering systems, reducing errors and waste. Served as primary coordinator between internal teams and external partners, focusing on documentation and execution.
Food & Beverage Operations Supervisor at Accor Hotels – Asia Pacific
March 1, 2009 - December 1, 2012
Supported daily operations in a structured corporate environment, following documented procedures, audits, and compliance standards. Assisted with performance tracking, scheduling, inventory control, and internal reporting. Worked closely with cross-functional teams, emphasizing reliability, documentation, and consistency.

Education

Associate Degree – Management (Food & Beverage Operations) at Hospital Standards Institute — Auckland, New Zealand
January 11, 2030 - January 21, 2026
Associate Degree – Culinary Arts at UNIVALI Culinary Institute — Brazil
January 11, 2030 - January 21, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality