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I am an analytical content specialist who translates complex data into clear, accurate messaging across evolving internal frameworks. I excel at collaborating with internal stakeholders to build, test, and release content that aligns with business goals. I troubleshoot messaging logic, leverage data visualization to optimize targeting, and ensure high-quality delivery through rigorous QA. I thrive in fast-paced, multi-project environments and am committed to helping teams ship reliable content on time.…I am an analytical content specialist who translates complex data into clear, accurate messaging across evolving internal frameworks. I excel at collaborating with internal stakeholders to build, test, and release content that aligns with business goals. I troubleshoot messaging logic, leverage data visualization to optimize targeting, and ensure high-quality delivery through rigorous QA. I thrive in fast-paced, multi-project environments and am committed to helping teams ship reliable content on time.

Benjamin Trogdon

Writer, Content Creator, Content Producer, +2

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I am an analytical content specialist who translates complex data into clear, accurate messaging across evolving internal frameworks. I excel at collaborating with internal stakeholders to build, test, and release content that aligns with business goals. I troubleshoot messaging logic, leverage data visualization to optimize targeting, and ensure high-quality delivery through rigorous QA. I thrive in fast-paced, multi-project environments and am committed to helping teams ship reliable content on time.…I am an analytical content specialist who translates complex data into clear, accurate messaging across evolving internal frameworks. I excel at collaborating with internal stakeholders to build, test, and release content that aligns with business goals. I troubleshoot messaging logic, leverage data visualization to optimize targeting, and ensure high-quality delivery through rigorous QA. I thrive in fast-paced, multi-project environments and am committed to helping teams ship reliable content on time.

Available to hire

I am an analytical content specialist who translates complex data into clear, accurate messaging across evolving internal frameworks. I excel at collaborating with internal stakeholders to build, test, and release content that aligns with business goals.

I troubleshoot messaging logic, leverage data visualization to optimize targeting, and ensure high-quality delivery through rigorous QA. I thrive in fast-paced, multi-project environments and am committed to helping teams ship reliable content on time.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Content Analyst at GlobalLogic

July 1, 2025 - Present

Exceeded data accuracy and productivity targets by mastering evolving internal frameworks to refine AI product content. Interpreted user satisfaction data to identify trends that optimized content targeting and program performance. Partnered with internal customers and remote stakeholders to align digital deliverables with strict business intent and project requirements. Provided actionable technical feedback on internal tools to streamline the build, test, and release workflow for digital content. Managed multiple concurrent projects within evolving frameworks, prioritizing tasks to meet deadlines while maintaining 100% on-time delivery.

Technical Writing Expert at Google

November 1, 2024 - July 31, 2025

Troubleshooted complex messaging logic and HTML structures by evaluating AI-generated responses for factual accuracy, structural consistency, and logic defects. Executed rigorous content testing within technical environments, identifying and correcting inconsistencies to ensure high-quality digital message delivery. Validated content against technical specifications, acting as final QA checkpoint before release. Developed comprehensive training materials to standardize testing protocols, improving team adherence to technical quality standards.

Customer Relations Coordinator II at CarMax

January 1, 2024 - November 30, 2024

Partnered with Legal, PR, and Operations teams to develop and execute messaging strategies for high-risk customer situations. Analyzed complex case data to identify root causes of friction, contributing to process improvements that reduced escalation rates. Managed high-volume communication across multiple channels, ensuring all messaging aligned with brand standards and regulatory compliance.

Associate Editor at Anthology of Appalachian Writers

June 1, 2023 - May 31, 2024

Managed the end-to-end editorial process using WordPress CMS, ensuring all published content met strict literary standards and style guidelines. Partnered directly with prominent authors to refine complex narratives, utilizing structural editing techniques to enhance clarity and audience engagement. Led editorial strategy and marketing initiatives that successfully expanded readership, utilizing engagement data to guide content decisions.

Policy and Advocacy Intern at Partners for Rural Transformation

August 1, 2022 - June 30, 2023

Designed a data dashboard (comparable to Tableau reporting) that was instrumental in securing an $8M grant. Gathered and analyzed economic data to support funding proposals, translating complex datasets into clear, actionable reports for leadership. Drafted technical white papers and policy responses, ensuring accurate delivery of information to intended audiences.