Available to hire
I am a highly motivated, dedicated, and results-driven professional with experience spanning technical writing, project management, network administration, hardware/software integration, and diverse computer operations.
I excel at collaborating with colleagues at all levels of an organization, leading teams, and streamlining daily operations and processes through strong leadership, time management, and strategic thinking. I value accountability, professionalism, and integrity as I drive organizational growth and success.
Experience Level
Language
Work Experience
Tutor at NetTutor
February 1, 2025 - PresentGuides students in Information Technology and Writing on assignments, papers, and presentations; provides comprehensive feedback on grammar, sentence structure, thesis development, references, and citations; helps students develop strategies to achieve educational goals.
Co-Owner (49%) at DIYGear LLC
June 1, 2024 - PresentCo-founded and actively manages an e-commerce business specializing in home, personal and DIY technology and products; directs daily operations, logistics, and shipping; conducts market and competitor analysis; designed and developed the company website including product listings and promotions; manages financial planning and budgeting and pursues funding opportunities.
Search Engine Evaluator | RaterLabs at RaterLabs
February 1, 2019 - September 1, 2022Conducted in-depth analysis of competitor ads, keywords, bids, and page activities to develop counter plans; collaborated with clients and departments to maintain productive operations; identified site glitches and proposed immediate solutions; developed strategies to enhance processes and promote efficiency.
Owner/Computer Network Administrator at One Stop Electronics
July 1, 2005 - January 31, 2021Administered all network configurations and managed hardware/software/network issues; remotely assisted clients; monitored system upgrades, patches, service packs, hotfixes, and new configurations; oversaw installation of computer hardware and software and customized ROMs/rooted Android devices.
Linguist at Lionbridge
May 1, 2017 - November 1, 2020Oversaw transcription of dialogues and conversations while ensuring quality and client satisfaction; demonstrated proficiency in grammar, proofreading, and editing; ensured accuracy and readability of transcriptions; segmented audio/video by speaker and identified embedded foreign language areas.
Search Engine Data Analyst at Leapforce, Inc
November 1, 2016 - April 1, 2017Assessed and evaluated competitor ads, keywords, bids, and landing page activities; established core metrics for projects based on client needs; supported multiple high-priority tasks and promoted process improvements.
Education
Bachelor’s degree in professional and liberal studies, Major in Information Technology at University of Memphis
January 11, 2030 - December 1, 2023Qualifications
Tableau / IBM SPSS Software – University of Memphis
January 1, 2023 - December 31, 2023CompTIA Student Membership
January 1, 2021 - February 25, 2026Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Education
Experience Level
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