Available to hire
Ambitious and results-oriented professional with a track record of excelling in diverse roles.
As a marketing graduate focused on continuous learning, I am pursuing a degree in business administration. My resilience and commitment to transforming unfulfilling tasks into learning opportunities showcase my unwavering dedication to overcoming obstacles. Even in the face of fear, I act and leverage every job to develop competencies for my dream career.
Work Experience
Customer Agent at United Ground Express - United Airlines
December 1, 2021 - PresentPerforms daily operational tasks including check-in, baggage handling, and servicing of the aircraft on the ground in preparation for the next flight. Ensures compliance with UGE and FAA regulations and policies. Resolves disservice situations (alternate flight options for delayed, canceled, or missed flights, rebooking as needed). Adheres to standard operating procedures.
Loan Servicing Specialist 3 at Wells Fargo
May 1, 2017 - July 1, 2021Performs daily operational tasks including editing, distributing, and/or correcting specialized and/or complex documents. Receives and reviews incoming work and verifies accuracy. Processes student loans in a timely manner. Resolves complex customer issues using multiple resources and records.
Contract Administrative Support at Robert Half Agency (Contracting for Wells Fargo)
October 1, 2016 - February 28, 2017Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Answers inquiries by clarifying desired information; researching, locating, & providing information.
Interpreter at United Interpreters Network
February 1, 2016 - April 30, 2017An understanding of the way other languages are used by native speakers; ability to think quickly and concentrate. Knowledge of field in which interpretation occurs (e.g., politics, economics, or trade).
Subcontractor at Amesbury Truth
February 1, 2015 - October 31, 2016Maintains a safe & clean work environment by complying with procedures, rules, and regulations. Assemble components by examining connections for fastening parts and subassemblies. Prepare for work by studying assembly instructions, blueprint specifications, and parts lists, gathering parts, subassemblies, tools, and materials.
Volunteer at Feeding South Dakota
May 1, 2017 - July 31, 2021Distribute groceries to seniors. Sort, organize & pack a variety of food for those who are in need.
Volunteer at St. Luke’s Medical Center
January 1, 2004 - December 31, 2006Organize documents by order. Help sort and package food donations.
Education
Marketing Major at Santa Barbara City College
January 1, 2024 - December 27, 2025Business Administration at Santa Barbara City College
January 1, 2021 - December 27, 2025High School Diploma at Roosevelt High School
January 11, 2030 - January 1, 2015Qualifications
Public Service Forbearance Training
January 11, 2030 - December 27, 2025DOD Repayment Training
January 11, 2030 - December 27, 2025Conscious Youth Solutions
January 11, 2030 - December 27, 2025Marketing - SBCC
January 11, 2030 - December 27, 2025Industry Experience
Financial Services, Transportation & Logistics, Non-Profit Organization, Education, Healthcare, Professional Services
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