I am Brenda Olvera Miranda, a results-driven HR professional with over a decade of experience leading recruitment, onboarding and people development in retail and service sectors. I thrive on building strong teams, improving retention, and delivering practical solutions that align with business goals. I hold a Psychology degree from UNAM, English language training, and a Specialist Diploma from UCD Dublin. I value continuous learning, collaborative leadership, and delivering under pressure while focusing on objectives and ethical standards.

Brenda Olvera Miranda

I am Brenda Olvera Miranda, a results-driven HR professional with over a decade of experience leading recruitment, onboarding and people development in retail and service sectors. I thrive on building strong teams, improving retention, and delivering practical solutions that align with business goals. I hold a Psychology degree from UNAM, English language training, and a Specialist Diploma from UCD Dublin. I value continuous learning, collaborative leadership, and delivering under pressure while focusing on objectives and ethical standards.

Available to hire

I am Brenda Olvera Miranda, a results-driven HR professional with over a decade of experience leading recruitment, onboarding and people development in retail and service sectors. I thrive on building strong teams, improving retention, and delivering practical solutions that align with business goals.

I hold a Psychology degree from UNAM, English language training, and a Specialist Diploma from UCD Dublin. I value continuous learning, collaborative leadership, and delivering under pressure while focusing on objectives and ethical standards.

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Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Bartender / Cashier / Front Desk / Nanny at Various (Dublin, Ireland)
September 16, 2018 - September 16, 2018
Provided hospitality service, cash handling, front-desk duties, and childcare; multitasked in high-pressure environments; contributed to customer satisfaction and smooth operations.
Head of Human Resources at Grupo Bimbo (via LUF agency) - Liverpool Santa Fe / Fabricas de Francia / Sfera & Intempo
June 30, 2016 - June 30, 2016
Opened new stores, planned staffing, monitored recruitment and training for 100% of staff; coordinated recruitment and training across brands; handled administrative tasks (uniforms, files, credentials, registrations, dismissals); conducted interviews (initial, competency, adjustment, exit); programmed and applied psychometric evaluations; produced weekly indicators; posted vacancies; verified references; onboarded new hires; managed SAP HR data; oversaw safety/hygiene policies and staff events; negotiated terminations; reduced turnover by integrating and developing teams and improving workplace climate.

Education

Bachelor of Psychology at National Autonomous University of Mexico (UNAM)
January 1, 2003 - January 1, 2007
Specialist Diploma at Professional Academy, UCD Dublin
January 1, 2024 - November 13, 2025

Qualifications

English Course
January 1, 2018 - January 1, 2020

Industry Experience

Retail, Professional Services, Manufacturing, Media & Entertainment, Education