I am a dedicated e-commerce and retail professional with experience supporting online orders, customer enquiries, returns, exchanges, merchandising, promotions and store operations. In my previous role at Drip Footwear, I helped improve customer satisfaction by responding to feedback and providing helpful service through email and social media.
I enjoy working with people, motivating teams and contributing to organized, goal-focused environments. My background in brand promotion, sales initiatives, customer assistance and persuasive communication has helped me build a practical understanding of retail and consumer engagement. I am friendly, proactive, and eager to collaborate with like-minded teams to achieve strong results.
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