Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I'm Brandi, and I’m a detail-oriented, tech-savvy professional focused on AI-driven support systems, data analysis, and trust and safety operations. I thrive at the intersection of human-in-the-loop processes and automated systems, using pattern recognition and troubleshooting to improve platform integrity, user safety, and AI learning outcomes.…

Brandi Rose

AI Engineer, Data Scientist, QA Engineer, +7





Hi, I'm Brandi, and I’m a detail-oriented, tech-savvy professional focused on AI-driven support systems, data analysis, and trust and safety operations. I thrive at the intersection of human-in-the-loop processes and automated systems, using pattern recognition and troubleshooting to improve platform integrity, user safety, and AI learning outcomes.…

Available to hire

Hi, I’m Brandi, and I’m a detail-oriented, tech-savvy professional focused on AI-driven support systems, data analysis, and trust and safety operations.
I thrive at the intersection of human-in-the-loop processes and automated systems, using pattern recognition and troubleshooting to improve platform integrity, user safety, and AI learning outcomes.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Trust and Safety Investigator at Uber

January 1, 2025 - October 30, 2025

Conducted in-depth investigations using AI-assisted tools to detect fraud, policy violations, and safety incidents. Analyzed behavioral and textual data to identify risk patterns and train machine learning systems. Collaborated with AI and data operations teams to refine automated risk flags and improve moderation accuracy. Ensured compliance with data governance standards and maintained accurate, sensitive case documentation.

Client Optimization Specialist at Indeed

May 1, 2024 - May 1, 2024

Leveraged AI-enhanced CRM tools to deliver insights improving job seeker–employer match algorithms. Partnered with Product and Search Quality teams to test and optimize automation processes, reducing response time by 15%. Provided client training on AI-based recruitment tools, boosting adoption by 25%. Analyzed user data to refine AI features, contributing to a 20% increase in client satisfaction.

Technical Support Specialist at Ring (Amazon)

June 1, 2021 - June 1, 2021

Provided Tier 1–2 technical support for smart devices using AI-assisted diagnostic systems. Documented edge cases to improve automated troubleshooting responses. Resolved connectivity issues for thousands of users via chat, email, and phone. Trained new agents on AI-enabled support tools, improving efficiency by 40%.

Corporate Trainer at Buffalo Wild Wings

January 1, 2016 - January 1, 2016

Designed and led structured training programs across 20+ new openings using digital learning tools. Standardized training systems that reduced onboarding time by 25% and improved efficiency by 15%.