Managed and organized a large volume of raw footage, project files, and exported videos across a long-term content workflow. Ensured timely completion of tasks according to deadlines and publishing schedules. Applied creator feedback by making edits, adjustments, and refinements across multiple revision cycles. Gained hands-on experience with end-to-end digital content workflow (pre-production → editing → final delivery).

Handled customer inquiries via Instagram in an online retail environment. Ensured timely and professional responses. Assisted customers throughout the sales process from inquiry to final purchase. Ensured successful completion of sales and follow-up on orders. Closed sales effectively by addressing customer needs and building trust.