Nwachukwu Frank
I’m a recent graduate with hands-on experience supporting customers through mobile phone sales, basic technical troubleshooting, and in-store retail operations.
About
I’m a recent graduate with hands-on experience supporting customers through mobile phone sales, basic technical troubleshooting, and in-store retail operations. I’ve helped people choose the right phones by understanding their needs, explaining device features in a clear and friendly way, and ensuring they leave satisfied.
I also have practical repair experience, including mobile screen and battery replacements, plus support with basic iCloud setup and Apple ID assistance. I enjoy problem-solving, working with customers directly, and delivering reliable service whether I’m assisting with purchases, responding to device issues, or supporting day-to-day store activities. Also have knowledge on AI prompt engineering and photo editing.
- 13 years' experience
- Joined October 2026
Industry experience
- Retail
- Telecommunications
- Consumer Goods
- Computers & Electronics
More experts in Makurdi, Nigeria
Work experience
Assisted customers with mobile phone purchases by understanding their needs and recommending suitable devices. Explained mobile specifications, features, and functionality to support informed buying decisions. Performed mobile phone screen and battery replacements. Provided basic iCloud setup, Apple ID assistance, and basic software troubleshooting. Responded to customer questions about device usage and common technical issues, supported daily sales activities, and maintained positive customer relationships through friendly, professional service.
Supported customers with product inquiries, recommendations, and purchasing decisions. Communicated product information clearly and helped customers identify products that matched their needs. Assisted with daily sales activities and general business operations, responding to routine service concerns and maintaining positive customer relationships through effective communication and attentive support. Also helped with routine shop operations in an organized customer service environment.
Education
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